Skip to Content
Massey University cares about your privacy and wants to be open with you about what we do with your personal information.
This Privacy Notice describes how we collect, use and share personal information and explains your rights in relation to those activities. Further details about how certain personal information may be used by us may be available at the point of collection from the website, system or form requesting the provision of this information from you.
We must comply with the Privacy Act 1993, the Public Records Act 2005, and, if you are in the European Union, the General Data Protection Regulations (GDPR).
If you like to get in contact with us, you can email us as at firstname.lastname@example.org or call 0800 MASSEY (+64 6 350 5701).
We collect your personal information to carry out our operations, functions and activities as a University and as an employer. These are our “purposes” or “legitimate interests” and include:
We collect information about you in three ways:
This includes information provided:
This includes information collected:
For more information about the cookies we use on our website to understand our visitors and how they use the site, and to provide our users with a better experience, read our specific Website Privacy Statement.
For information about the purposes and processes of our CCTV operations, read our specific CCTV Privacy Statement.
This includes information collected or provided:
If you are a student (or prospective student), the information we collect (including verified documentary proof as where applicable) includes your:
In addition, depending on your programme of study or involvement with specific services that we offer, we could also collect:
If you are a staff member, the information we collect includes your:
If you are a prospective staff member applying for a position with us, or a contractor engaged (or seeking to be engaged) to provide services to us, the information we collect about you will include the categories of information described above that are necessary for us to consider and decide upon your application for employment, or to decide and manage your terms of engagement with us.
If you are an alumni the information we collect includes your:
In addition, we could also collect:
If you are a donor, or a person we have identified as a potential donor, the information we collect includes your:
In addition, we could also collect information about
If you have had an association with us (you may have studied here short term, taken part in an exchange, attended an event, or have some other association with us including with regard to other services we provide direct to the public), the information we collect could include your:
Collection of this information is necessary for our Purposes and Legitimate Interests (which we outlined for you above) and, in some instances, is required under New Zealand law (including the Education Act 1980). Without it, we may not be able to enrol you as a student, employ you as a staff member, process your donation or provide services or benefits to you.
Where our collection of personal information about you from a third party falls outside the scope of information we are entitled to collect without consent under the Privacy Act 1993, and other New Zealand laws and regulations, your consent will be obtained prior to the collection if this information.
Our staff will have access to your personal information only where they have a genuine need to do so.
There are circumstances where we share some specific categories of personal information with external people and organisations. However, we only do this where it is strictly necessary for our
Purposes and Legitimate Interests (see above) or it is permitted or required by law (including the Privacy Act 1993 and Education Act 1989). We do not pass on all information we collect – only the absolute minimum required in the particular context.
We also take all reasonable steps to ensure that any information we share is used by the external person or organisation only for the purpose for which we shared it and, if possible, we anonymise information so that you are not identifiable.
We will not sell your information to anyone.
People and organisations we share specific categories of information with include:
We retain your personal information for as long as is necessary for our Purposes and Legitimate Interests (which we outlined for you above) and for us to comply with our contractual and legal obligations, which include the requirement to retain information in accordance with the Public Records Act 2005.
If you are in the European Union, please note that in some situations, this may conflict with your rights under the GDPR.
Profiling and automated decision making | Communications and marketing | Graduation information | Research activities | Donor activities | Alumni activities | Talent pool | Expertise database | Sensitive information | ID numbers
We may carry out profiling, analytics, or tracking activities (including by automated means) to:
We do not engage in any form of profiling that would give rise to a claim of discrimination (including as defined in the Human Rights Act 1993).
We do not use solely automated processes to make any decisions that would affect you in any way.
We will use your information to communicate with you and carry out our marketing activities. Generally, these communications would be by email, post, or telephone.
You can unsubscribe from an electronic mailing list by clicking on the “unsubscribe” link in an email itself or by emailing email@example.com or phoning 0800Massey. If you wish to be removed from any other (or all) email, post or telephone lists please contact us via 0800 MASSEY (+64 6 350 5701) or firstname.lastname@example.org.
We do not pass on your information to other organisations for their own communications and marketing purposes. We may however provide your name and email address to a social media agency to enable us to provide targeted information on University programmes and events (including for the creation of look-a-like-audiences), or to exclude you from marketing campaigns for programmes, courses or events for which you have already enrolled. If you would not like us to carry out the above activities in relation to you, please contact us via 0800 MASSEY (+64 6 350 5701) or email@example.com.
We will publish your name, qualification, and year of graduation on our online roll of graduates, in our Council papers and in our graduation programme if you attend a ceremony.
You also have access to digital versions of academic documents ((graduation certificates (scrolls), academic records (transcripts) and completion letters)) which you can share with employers, universities or other parties evidencing your academic achievements. We enable this information to be accessed through a third party cloud-based service in which your personal information is protected through a contractual agreement we maintain. If you wish to have your personal academic achievements removed from this cloud-based service please email firstname.lastname@example.org or call 0800 MASSEY (+64 6 350 5701).
We may use information collected in order to conduct approved research activities and publish the outcomes. Where this includes personal information, any collection and use of this information will be in accordance with our Human Ethics Policy and Guidelines.
If you are asked to participate in a research project involving personal information, we will obtain your consent to any collection and use of that information. The information you provide will be used by the University strictly in accordance with your consent and any ethics approval.
We may carry out research to assess your likely ability and willingness to make donations or gifts to the University so that we can better tailor our fundraising approaches or requests. This research, which is sometimes known as prospect research may include collecting and storing information about you that is publicly available as well as information that you have provided to us. We may carry out this research ourselves or we may use a third party. If we use a third party, we will ensure that your information is held confidentially, with appropriate security safeguards and only used in accordance with our strict instructions.
If you are a staff member, the Massey University Foundation may also collect your staff ID from internal databases for contacting you regarding the Salary Giving Initiative.
If you would not like us to carry out the above activities in relation to you, please email email@example.com or call 0800Massey (+64 6 350 5701).
We use your information to help us plan our alumni and donor activities and determine whether or not we should contact you in relation to particular communications or activities. This assists with ensuring that our communications and activities are relevant and of interest to you and ensuring our alumni are connected with the University.
If you would not like us to carry out the above activities in regards to you, please email firstname.lastname@example.org or call +64 6 951 6361
If you have joined our talent pool for casual or temporary work your uploaded documents including your personal contact information will be available to managers and our people and culture staff via talent pool searches.
If you would like to withdraw from our talent pool, please email Recruitment@massey.ac.nz or call +64 6 951 9000.
If you are a staff member your name, contact details (telephone and email address), department and role will be displayed in in the Massey Expertise database on the Massey public website. In many instances your Academic, Research and/or Professional expertise profile may also be displayed.
If you have any concerns about these details being available on our website you can opt out of having your profile publicly available by selecting this option on the update your staff profile" page or if you need assistance you can call the ITS Service Desk on Ext. 82111 or log a request online with AskUs Self Service.
Under the GDPR, information relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetics, biometrics, health, sex life, sexual orientation, and criminal convictions is considered sensitive information.
Health information held by our Student Health and Counselling Centre or Disability Services is managed in accordance with the Health Information Privacy Code and any specific Privacy Notice relating to that information. This Privacy Notice does not apply to that information.
We are required under New Zealand law to collect information relating to:
We also collect information relating to:
We do not collect any other form of sensitive information. However, if you or others have provided it to us, we may hold it in our systems.
If you are in the European Union, please note that some New Zealand law requirements regarding our collection of sensitive information may conflict with your rights under the GDPR. If you have any concerns about our collection of sensitive information, please email email@example.com or phoning 0800Massey (+64 6 350 5701).
If you are a student, alumni, or a staff member, a unique identifier (in the form of a Student or Staff ID number) will be assigned so that we can carry out our purposes effectively and efficiently.
We take all reasonable steps to ensure the personal information we collect is protected against loss, unauthorised access and disclosure or any misuse. In some instances, your personal information may be transferred, and held, by service providers in New Zealand and overseas (for example, where it is stored using a cloud-based service). Where this occurs, we take all reasonable steps to ensure our service providers have adequate security and privacy safeguards in place to protect the information they hold on our behalf.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong (and you are unable to update it yourself through a relevant online service). If you would like us to do this, please email firstname.lastname@example.org.
We’ll respond to your request as soon as is reasonably practicable and no later than 20 working days after we receive it.
You also have the right to make a complaint to the Office of the Privacy Commissioner if you think we have breached, or may have breached, your privacy. You can contact the Office of the Privacy Commissioner at www.privacy.org.nz.
In addition, the GDPR gives you the right, under certain circumstances, to:
Massey University (the “University”) operates CCTV on its campuses (which for the purposes of this statement include any halls of residence managed by the University located outside of the physical campus). This means information about what individuals are doing on a University campus may be collected and held by the University.
Information will be stored on University files and database(s) or those of its service providers and all reasonable security measures will be maintained. Where a service provider is located outside of New Zealand, personal information held by the University may be transferred outside of New Zealand.
The purpose of collecting information is to:
Information collected may be disclosed to, and published by the NZ Police, if they decide that is desirable in the circumstances. The information collected may be accessed by University staff and used for the purposes specified in this statement. Limited information may also be provided to vehicle owners or their authorised agents, to pursue compensation or damages claims (where applicable).
Individuals identified on CCTV have the right to ask for access to footage about them. The University will make information held about an individual available to them upon request and in accordance with the Privacy Act 1993, which also describes the conditions under which information may be withheld. Individuals have the right to request correction of personal information held in accordance with the provisions of the Privacy Act 1993. If an individual wishes to seek access to their personal information, or inquire about the handling of their personal information, contact the Privacy Officer by email at email@example.com
Massey University (the “University”) uses a number of tools and mechanisms to record the following non-identifying information in relation to website users:
The University uses this information to: aggregate website statistics and measure traffic patterns to, from, and within this site; help it better understand its website audience; improve services to students (including prospective students, graduates and alumni where the context applies), staff and members of the public and; for targeted marketing recruitment purposes.
A cookie is a small text file which has a limited lifetime. Information supplied by cookies helps the University to understand its visitors and how they use the site, and provides users with a better experience. The University website uses first-party and third-party cookies in the following ways:
Users’ can choose to opt out of Google Analytics for at any time by changing their ad settings. They can also use the Google Analytics opt-out browser add-on so their visits are not tracked into Google Analytics.
Page authorised by Web Content Manager
Last updated on Friday 10 May 2019