Dr Claire Matthews staff profile picture

Contact details +64 (06) 356 9099  ext. 84035

Dr Claire Matthews BA (SocSci), MBS, PhD, DipBankS, DipBusAdmin

Director of Academic Programmes

CoB - Deputy PVC's Office

Professional

Contact details

  • Ph: +64 21 548772
    Location: 3.06, Business Studies West
    Campus: Turitea

Qualifications

  • Bachelor of Arts (Social Sciences) (1985)
  • Master of Business Studies (2000)
  • Doctor of Philosophy (2009)
  • Diploma of Banking Studies (1990)
  • Diploma of Business and Administration (1999)

Research Expertise

Research Interests

Claire's research interests centre around retail banking, the provision of financial advice, and financial literacy, with a particular focus on consumers’ financial choices , KiwiSaver, switching costs, internet banking, payment systems, and the role of the branch.

Thematics

Health and Well-being

Area of Expertise

Field of research codes
Banking, Finance and Investment (150200): Commerce, Management, Tourism And Services (150000):
Economics (140000):
Finance (150201): Financial Institutions (incl. Banking) (150203)

Keywords

Banking, Financial advice, Financial literacy, Financial education, KiwiSaver, Payment systems, Switching costs, Credit unions

Research Projects

Summary of Research Projects

Position Current Completed
Project Leader 1 2

Research Outputs

Journal

Bibi, U., Balli, HO., Matthews, CD., & Tripe, DWL. (2018). New approaches to measure the social performance of microfinance institutions (MFIs). International Review of Economics and Finance. 53, 88-97
[Journal article]Authored by: Matthews, C., Ozer-Balli, H., Tripe, D.
Matthews, CD. (2015). Issues to address in FAA review. Asset. , 7-7 Retrieved from http://www.goodreturns.co.nz/
[Journal article]Authored by: Matthews, C.
Thomas, C., & Matthews, CD. (2014). KiwiSaver member behaviour: A quantitative analysis. Pacific Accounting Review. 26(3), 248-273
[Journal article]Authored by: Matthews, C.
Matthews, C. (2013). New Zealand's bank switching costs: The regulatory response. Banks and Bank Systems. 8(3), 24-31
[Journal article]Authored by: Matthews, C.
Matthews, CD. (2013). "Hope we don't live past 80 or we will run out of money". INsite Magazine. , 13-13 Retrieved from http://www.insitemagazine.co.nz/issues/january-2014/if-we-live-past-80-we-will-run-out-of-money/#.VAfG1piN2Uk
[Journal article]Authored by: Matthews, C.
Matthews, CD. (2013). New Zealand’s bank switching costs: the regulatory response. Banks and Bank Systems. 2013(3) Retrieved from http://businessperspectives.org/index.php
[Journal article]Authored by: Matthews, C.
Matthews, C. (2013). Retirement realities. Applied Finance Letters. 2(1), 22-27 Retrieved from http://www.acfr.aut.ac.nz/news-and-events/news/all-newsletters
[Journal article]Authored by: Matthews, C.
Matthews, CD., & Murray, D. (2007). Helping bank customers switch: A case study. Journal of Financial Services Marketing. 11(4), 360-369 Retrieved from http://www.palgrave-journals.com/fsm/journal/v11/n4/abs/4760046a.html
[Journal article]Authored by: Matthews, C.
Chandran, C., Matthews, C., & Tripe, D. (2005). Competition in the New Zealand credit card market from the consumer perspective. Journal of Asia-Pacific Business. 6(1), 59-74
[Journal article]Authored by: Matthews, C., Tripe, D.
Matthews, C., & Tripe, D. (2004). Bank computing in a changing economic environment: The IBIS project in New Zealand. Accounting, Business and Financial History. 14(3), 301-315
[Journal article]Authored by: Matthews, C., Tripe, D.
Matthews, CD. (2001). A tale of two community bank schemes. Journal of Banking and Financial Services. 115(3), 30-33
[Journal article]Authored by: Matthews, C.
Matthews, CD. (2003). Are term deposits worth it?. Chartered Accountants Journal of New Zealand. 82(9), 18-19
[Journal article]Authored by: Matthews, C.
Matthews, CD. (2005). An alternative to term deposits. Chartered Accountants Journal of New Zealand. 84(9), 25-26
[Journal article]Authored by: Matthews, C.
Matthews, CD., & Smee, AK. (2001). Can we bank on Jim?. Computerworld. (785), 23-28
[Journal article]Authored by: Matthews, C.
Kaschek, R., Matthews, C., Schewe, KD., & Wallace, C. (2006). Information systems design: Through adaptivity to ubiquity. Information Systems and e-Business Management. 4(2), 137-158
[Journal article]Authored by: Matthews, C.
Schewe, KD., Kaschek, R., Wallace, C., & Matthews, C. (2005). Emphasizing the communication aspects for the successful development of electronic business systems. Information Systems and e-Business Management. 3(1), 71-100
[Journal article]Authored by: Matthews, C.

Book

Matthews, CD. (2017). New Zealand Retirement Expenditure Guidelines 2016. : Westpac Massey Fin-Ed Centre
[Monograph]Authored by: Matthews, C.
Matthews, CD. (2015). New Zealand Retirement Expenditure Guidelines 2014. : Westpac Massey Fin-Ed Centre
[Monograph]Authored by: Matthews, C.
Matthews, CD. (2015). New Zealand Retirement Expenditure Guidelines 2015. : Westpac Massey Fin-Ed Centre
[Monograph]Authored by: Matthews, C.
Matthews, CD. (2013). New Zealand retirement expenditure guidelines: August 2013. : Fin-Ed Centre
[Monograph]Authored by: Matthews, C.
Matthews, CD. (2012). New Zealand retirement expenditure guidelines August 2012. New Zealand: Workplace Savings New Zealand & Financial Education and Research Centre Massey University in conjunction with Westpac New Zealand
[Monograph]Authored by: Matthews, C.
Tripe, DW., & Matthews, CD. (2003). The international expansion of Australian banks. In M. Lonnborg, M. Olsson, M. Rafferty, & IN. Eds (Eds.) Money and Finance in Transition: Research in Contemporary and Historical Finance. (pp. 155 - 180). Huddinge, Sweden: Sodertorns, Hogskola
[Chapter]Authored by: Matthews, C., Tripe, D.
Tripe, D., Matthews, C., & staff, NZBA. (Eds.) (2006). Banking in New Zealand (4th Ed.). Wellington, NZ: New Zealand Bankers' Association
[Edited Book]Edited by: Matthews, C., Tripe, D.
Matthews, CD.(2000). Fallen Branches. Is New Zealand over-branched? A true comparison of branch numbers. Wellington: Finsec
[Authored Book]Authored by: Matthews, C.
Matthews, CD. (2000). The effect of bank branch closures on rural communities in New Zealand. : Massey University
[Monograph]Authored by: Matthews, C.
Matthews, CD. (2002). Community banking in Australia and New Zealand. In LS. Ed (Ed.) TFP Financial services handbook. (pp. 18 - 19). Sydney, Australia: Thomson Financial Publishing
[Chapter]Authored by: Matthews, C.
Wallace, C., & Matthews, C. (2003). Communication: Key to success on the web. (pp. 440 - 450).
[Chapter]Authored by: Matthews, C.
Kaschek, RH., Schewe, K., Wallace, CM., & Matthews, CD. (2004). Story boarding for web-based information systems. In D. Taniar, & JWR. Eds (Eds.) Web information systems. (pp. 1 - 33). Hershey, PA: Idea Group Inc
[Chapter]Authored by: Matthews, C.

Thesis

Matthews, CD. (2009). Switching costs in the New Zealand banking market. (Doctoral Thesis)
[Doctoral Thesis]Authored by: Matthews, C.

Report

Stangl, J., & Matthews, C.(2012). How young New Zealanders learn about personal finance: A longitudinal study. New Zealand: Fin-Ed Centre, Massey University
[Technical Report]Authored by: Matthews, C.
Matthews, CD.KiwiSaver and retirement savings. Finsia.
[Commissioned Report]Authored by: Matthews, C.
Tripe, DW., & Matthews, CD. (2007). Submission to the Finance and Expenditure Committee of Parliament on monetary policy.
[Commissioned Report]Authored by: Matthews, C., Tripe, D.
Kaschek, RH., Matthews, CD., Schewe, K., & Wallace, CM.(2005). Designing Ubiquitous Information Systems. Massey University, Palmerston North: Massey University
[Technical Report]Authored by: Matthews, C.
Schewe, K., Kaschek, RH., Wallace, CM., & Matthews, CD.(2003). Emphasizing the communication aspects for the successful develpoment of electronic business systems. Massey University, Palmerston North: Academy of Business, Massey University
[Technical Report]Authored by: Matthews, C.

Conference

Ngo, DT., & Tripe, David, .Performance Composite Index Using Ratio Analysis and Data Envelopment Analysis: An Integration Approach. . Nankai University, China
[Conference Paper]Authored by: Matthews, C., Ngo, D., Tripe, D.
Matthews, CD., & Stangl, JS. (2015, October). How young New Zealanders perceive political & financial wellbeing: A longitudinal study election year update. Presented at Academy of Financial Services Conference. Orlando, United States of America.
[Conference Oral Presentation]Authored by: Matthews, C., Stangl, J.
Shahzad, Uzma, ., Ozer-Balli, H., Matthews, C., & Tripe, D. (2015, February). Impact of governance indicators and gender on microfinance efficiency – A truncated regression model based on DEA scores. Presented at 19th New Zealand Finance PhD Symposium. Hamilton, New Zealand.
[Conference Oral Presentation]Authored by: Matthews, C., Ozer-Balli, H., Tripe, D.
Shahzad, Uzma, ., Ozer-Balli, H., Matthews, C., & Tripe, D.(2015). Impact of governance indicators and gender on microfinance efficiency – A truncated regression model based on DEA scores. . Hamilton, New Zealand
[Conference Paper]Authored by: Matthews, C., Ozer-Balli, H., Tripe, D.
Ngo, DT., Tripe, David, ., & Matthews, Claire, .Ratio analysis for performance evaluation: the case of Vietnamese banks. . Auckland University of Technology, New Zealand
[Conference Paper]Authored by: Matthews, C., Ngo, D., Tripe, D.
Ngo, DT., Tripe, D., & Matthews, C.Ratio analysis for performance evaluation: The case of Vietnamese banks. . Queensland, Australia
[Conference Paper]Authored by: Matthews, C., Ngo, D., Tripe, D.
Ngo, DT., Tripe, David, ., & Matthews, Claire, .Decomposing Productivity Growth with Unbalanced Panel Data and DEA: Application on the OECD banking systems. . Waikato University, New Zealand
[Conference Paper]Authored by: Matthews, C., Ngo, D., Tripe, D.
Ngo, DT., Tripe, David, ., & Matthews, Claire, .Decomposing Productivity Growth with Unbalanced Panel Data and DEA: Application on the OECD banking systems. . University of Queensland, Australia
[Conference Paper]Authored by: Matthews, C., Ngo, D., Tripe, D.
Matthews, CD. (2014, October). Joining KiwiSaver - A Gen Y Perspective. Presented at Academy of Financial Services. Nashville, TN, USA.
[Conference Oral Presentation]Authored by: Matthews, C.
Stangl, J., & Matthews, CD. (2014). How young New Zealanders learn about personal finance: A longitudinal study. http://academyfinancial.org/afs-2013-proceedings/. (pp. 1 - 24). : Academy of Financial Services Conference
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Stangl, J.
Naylor, MJ., Matthews, CD., & Birks, KS. (2014). The extent of underinsurance: New Zealand evidence. http://academyfinancial.org/afs-2013-proceedings/. (pp. 1 - 46). : Academy of Financial Services
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Naylor, M.
Matthews, CD. (2013, October). The Extent of Underinsurance: New Zealand evidence. Presented at Academy of Financial Services. Chicago.
[Conference Oral Presentation]Authored by: Matthews, C.
Ozer-Balli, H., Shahzad, Uzma, ., Matthews, C., & Tripe, D. (2013, November). Efficiency evaluation through data envelopment analysis: Evidences from South Asian microfinance institutions. Presented at Social Innovation & Entrepreneurship Conference. Auckland, New Zealand.
[Conference Oral Presentation]Authored by: Matthews, C., Ozer-Balli, H., Tripe, D.
Shahzad, Uzma, ., Ozer-Balli, H., Matthews, C., & Tripe, D.(2013). Efficiency evaluation through data envelopment analysis: Evidences from South Asian microfinance institutions. . Auckland, New Zealand
[Conference Paper]Authored by: Matthews, C., Ozer-Balli, H., Tripe, D.
Ozer-Balli, H., Shahzad, U., Matthews, C., & Tripe, D.(2012). Performance through Financial Ratios of South Asian Microfinance Institutions. . Sdyney, Australia
[Conference Paper]Authored by: Matthews, C., Ozer-Balli, H., Tripe, D.
Matthews, CD., Moore, CI., & Wright, M. (2008). Why not switch? Switching costs and switching likelihood. 13th Finsia and Melbourne Centre for Financial Studies Banking and Finance Conference. (pp. 1 - 25). : 13th Annual Finsia - Melbourne Centre for Financial Studies Banking and Finance Conference.
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Moore, C.
MacRae, MS., & Matthews, Clair MacRae Murray, .(2006). The demographics of switching. . Melbourne
[Conference Paper]Authored by: MacRae, M., Matthews, C.
Thomas, CD., & Matthews, C. (2013). Kiwisaver member behaviour: A quantitative analysis. 25th AFBC Proceedings. (pp. 1 - 36). Australia: 25th Australasian Finance and Banking Conference [AFBC 2012]
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Matthews, CD.(2012). KiwiSaver: Consumer choices. . Krakow, Poland
[Conference Paper]Authored by: Matthews, C.
Lissington, B., & Matthews, C. (2012). Intergenerational transfer of financial literacy. 26th Academy of Financial Services [AFS] Annual Meeting: Proceedings. (pp. 1 - 32). United States: 26th Academy of Financial Services [AFS] Annual Meeting
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Shahzad, U., Ozer-Balli, H., Matthews, CD., & Tripe, DWL. (2013). Performance through financial ratios of South Asian microfinance institutions. 25th AFBC Proceedings. (pp. 1 - 25). Australia: 25 Australasian Finance and Banking Conference [AFBC 2012]
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Matthews, CD.(2011). How bank switching in New Zealand differs by product: Lessons for Australia. . Brighton, Victoria, Australia
[Conference Paper]Authored by: Matthews, C.
Matthews, CD.(2011). Mobile banking in New Zealand. . Sydney, Australia
[Conference Paper]Authored by: Matthews, C.
Matthews, CD., & Wang, N.(2011). Consumers' insurance choices. . Las Vegas, Nevada, USA
[Conference Paper]Authored by: Matthews, C.
Matthews, CD.(2010). Switching costs in banking: The regulatory response. . Auckland, New Zealand
[Conference Paper]Authored by: Matthews, C.
Matthews, CD., & Zhang, Z.(2010). Fixed or floating? The borrowers' dilemma. . Denver, Colorado, USA
[Conference Paper]Authored by: Matthews, C.
Matthews, CD., & Maynard, S.(2009). Enablers and barriers to women's advancement in New Zealand banks. . Sydney, Australia
[Conference Paper]Authored by: Matthews, C.
Matthews, CD., Moore, C., & Wright, M.(2008). Is switching banks easy? Perception vs experience. . Sydney, Australia
[Conference Paper]Authored by: Matthews, C., Moore, C., Wright, M.
Matthews, CD., & Ding, Y. (2007). Bank branches around the world. In M-H. Liu, & A. Tourani Rad (Eds.) Proceedings of the 11th New Zealand Finance Colloquium.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Lok, E., & Matthews, CD. (2007). Loathing all the way to the bank? How complaints, disloyalty and dissatisfaction are related in the New Zealand banking industry. Proceedings of the 20th Australasian Finance and Banking Conference.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Matthews, CD., & MacRae, M. (2006). The demographics of switching. 11th Finsia-Melbourne Centre for Financial Studies Banking and Finance Conference.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Matthews, CD., & Hu, M.(2006). The fees people pay. . Sydney, Australia
[Conference Paper]Authored by: Matthews, C.
Matthews, CD. (2005). Switching costs in the New Zealand banking industry. 16th Asian Finance Association Conference: Doctoral Colloquium. (pp. 1 - 8). Kuala Lumpur, Malaysia
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Wong, N., & Matthews, CD. (2005). Cardholder perceptions of credit card limits. 10th AIBF Banking and Finance Conference. (pp. 1 - 24). Melbourne, VIC
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Xiong, L., & Matthews, CD. (2005). Seniors and electronic banking. 10th Australasian Institute of Banking & Finance Banking and Finance Conference. (pp. 1 - 17). Melbourne, VIC
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Yao, X., & Matthews, CD. (2005). Price bundling in the student banking market. In M. Lally (Ed.) 9th New Zealand Finance Colloquium. Wellington, NZ
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Matthews, CD., & Tripe, DW. (2004). Banking efficiency in Papua New Guinea. Emerging Financial Markets & Services in Asia-Pacific Conference 2004. (pp. 1 - 21). Palmerston North, NZ
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Tripe, D.
Yelverton, B., Matthews, CD., & Tripe, DW. (2004). Trust on the internet. In S. Elliot, M-A. Williams, S. Williams, & CP. Eds (Eds.) 15th Australasian Conference on Information Systems 2004. (pp. 1 - 118). Hobart, Tasmania, AUS
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Tripe, D.
Liu, C., Matthews, CD., & Tripe, DW. (2004). Preferred payment methods for consumers - Credit card or EFTPOS?. 9th Australasian Institute of Banking and Finance Conference: Challenges in Banking and Finance. Melbourne, VIC: 9th AIBF Banking and Finance Conference
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Tripe, D.
Kaschek, RH., Schewe, K., Wallace, CM., & Matthews, CD. (2004). Towards systematic personalization of information spaces. In S. Elliot, M-A. Williams, S. Williams, & CP. Eds (Eds.) 15th Annual Australasian Conference on Information Systems. (pp. 55 - 56). Hobart, TAS
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Wallace, CM., Kaschek, RH., Matthews, CD., & Schewe, K. (2003). Factors constituting successful online communication: human or technical?. In C. Hatcher, T. Flew, & JJ. Eds (Eds.) Australia and New Zealand Communication Association Conference 2003: Designing Communication for Diversity. (pp. 1 - 11). Brisbane, QLD
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Matthews, CD., Kaschek, RH., Wallace, CM., & Schewe, K. (2003). IST in Lending: Unlimited potential but limited practice. Information Systems and Technology in Organizations and Society. (pp. 1 - 16). Online
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Kaschek, RH., Matthews, CD., Wallace, CM., & Schewe, KD. (2003). Increasing automation in lending. Fifth International Conference on Information Integration and Web-based Applications & Services. (pp. 97 - 101). Jakarta, Indonesia
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Kaschek, RH., Matthews, CD., Schewe, KD., & Wallace, CM. (2003). Analysing web information systems with the abstraction layer model and SiteLang. 14th Australasian Conference on Information Systems. (pp. 1 - 11). Perth, WA
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Kaschek, RH., Matthews, CD., Wallace, CM., & Kuensch, P. (2003). e-mortgages: NZ state of the art and perspectives. In N. Callaos, W. Lesso, KD. Schewe, & E. Atlam (Eds.) 7TH WORLD MULTICONFERENCE ON SYSTEMICS, CYBERNETICS AND INFORMATICS, VOL XII, PROCEEDINGS. (pp. 49 - 54). : 7th World Multiconference on Systemics, Cybernetics and Informatics
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Schewe, KD., Kaschek, R., Matthews, C., & Wallace, C. (2003). Modelling web-based banking systems: Story boarding and user profiling. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 2784 (pp. 427 - 439).
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Wallace, CM., & Matthews, CD. (2003). Communication: key to success on the web. In M. Genero, F. Grandi, WVD. Heuvel, J. Krogstie, K. Lyytinen, HC. Mayr, . . . EY. Eds (Eds.) Advanced Conceptual Modeling Techniques: ER2002 Workshops. Vol. 2784 (pp. 440 - 450). Germany
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Tripe, DW., & Matthews, CD. (2000). The international expansion of Australian banks. Australia-New Zealand International Business Academy: Proceedings of the 2000 Annual Conference. (pp. 573 - 588). University of Auckland
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Tripe, D.
Matthews, CD., & Young, A. (2000). The East Coast Bank: A Case Study on Mergers and Acquisitions. In JB. Batten, & TF. Eds (Eds.) Finance Educators Conference. (pp. 190 - 194). Deakin University, Melbourne, Australia
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Wallace, CM., & Matthews, CD. (2004). You can bank on it: annalysis of web site communication in the banking industry. (pp. unpaged). , 2nd Annual Hawaii International conference on Arts & Humanities Honolulu, Hawaii: Hawaii International Conference on Arts & Humanities
[Conference Abstract]Authored by: Matthews, C.
Matthews, CD., & Tripe, DW. (2002). Problems in promoting efficient banking services in a developing country: The case of Papua New Guinea. (pp. 36 - 37). , 2nd International Conference on Banking and Finance Sintok, Kedah, Malaysia: Universiti Utara Malaysia
[Conference Abstract]Authored by: Matthews, C., Tripe, D.

Other

Matthews, CD. (2017, August). Retirement in New Zealand. In Rotary Club of Awapuni Inc. Presented at PN Cosmopolitan Club.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2017, August). Retirement Expenditure Guidelines Update. In PN Lunch Club. Presented at La Patio cafe.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2016, March). Banking and Saving for Retirement. In Rotary Club of Awapuni. Presented at Palmerston North.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2015, December). Planning for Retirement. In Rotary Club of Milson. Presented at Palmerston North.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2015, August). KiwiSaver. In Rotary Club of Feilding. Presented at Feilding.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2015, July). Retirement in New Zealand. In Palmerston North Lunch Club. Presented at Palmerston North.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2015). Ten years is a long time to predict rates. (pp. 13 - 13). The New Zealand Herald
[Other]Authored by: Matthews, C.
Matthews, CD. (2014, August). What's new in banking in NZ?. In Rotary Club of Makino.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2014, November). What's new in New Zealand banking?. In Rotary Club of Levin.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2014). Keep KiwiSaver for retirement. (pp. 11 - 11). Hawkes Bay Today
[Other]Authored by: Matthews, C.
Matthews, CD. (2014). Stop messing with KiwiSaver. (pp. 13 - 13). Hawkes Bay Today
[Other]Authored by: Matthews, C.
Matthews, CD. (2014). Tapping super for a house deposit unlikely to boost affordability. The Conversation
[Other]Authored by: Matthews, C.
Matthews, CD. (2014). Home loan limits and buffers won't stop a housing bubble. The Conversation
[Other]Authored by: Matthews, C.
Matthews, CD. (2014, July). CFP(CM), CLU and beyond: Educational opportunities for financial advisers. In Institute of Financial Advisers. Presented at Auckland. : Institute of Financial Advisers.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2014, March). Financial Literacy & Education: What young people really think. In New Zealand Association of Credit Unions. Presented at Auckland. : NZACU.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2014, February). Personal Financial Management Q & A. In Women@Massey.
[Oral Presentation]Authored by: Matthews, C.
Matthews, C. (2013). Kiwisaver and retirement savings in 2012. (pp. 1 - 17). Financial Services Institute of Australasia [Finsia]
[Other]Authored by: Matthews, C.
Matthews, C., & Oliver, R. (2013). Registered Banks in New Zealand (January 2013). School of Economics and Finance, College of Business, Massey University
[Other]Authored by: Matthews, C.
Matthews, CD. (2013, September). Young people and retirement. In Financial Literacy Symposium. Presented at Wellington. : Fin-Ed Centre and Auckland Centre for Financial Research.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2013, August). Underinsurance in New Zealand. In Institute of Financial Advisers - Taranaki Branch.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2013). Increasing women’s economic power. Westpac NZ Ltd
[Other]Authored by: Matthews, C.
Matthews, CD. (2013, August). Personal financial planning/retirement. In Association of Administrative Professionals New Zealand Inc. Presented at Palmerston North. : Association of Administrative Professionals New Zealand Inc.
[Oral Presentation]Authored by: Matthews, C.
Matthews, C. (2013, February). The importance of financial health checks. In The Women@Massey Lunchbox Series 2013, Massey University, Palmerston North, New Zealand.
[Oral Presentation]Authored by: Matthews, C.
Matthews, C. (2012, December). Personal financial planning: What do women want - or need?. In Women@Massey on the Albany Campus.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2012, October). Adding values to banking Part 2. In Sunday Morning with Chris Laidlaw on Radio NZ National.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2012, October). Gender and financial mangement. In The Women@Massey Lunchbox Series 2012, Palmerston North, New Zealand.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2009, May). Financial planning for women. In Women @Massey Lunchbox series. Presented at Massey University Palmerston North.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2008, July). Finance companies in New Zealand. In Association of Salaried Medical Specialists. Presented at Wellington, NZ.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2008, May). CU Baywide - Current issues. In Credit Union Baywide Directors and senior management. Presented at Hastings, NZ.
[Oral Presentation]Authored by: Matthews, C.
Wu, Y., & Matthews, CD. (2008, April). Staff understanding of credit card products in Westpac. In Westpac New Zealand staff. Presented at Auckland, NZ.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2008, May). Eketahuna never say die. In Small Town Conference. Presented at Bulls, NZ.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2006). Bank branches around the world. Presented at Cass Business School, London, UK.
[Oral Presentation]Authored by: Matthews, C.

Supervision and Teaching

Summary of Doctoral Supervision

Position Current Completed
Supervisor 1 1
Co-supervisor 1 2

Current Doctoral Supervision

Supervisor of:

  • Robert Lissington - Doctor of Philosophy
    How prepared are New Zealand to achieve adequate consumption in retirement?

Co-supervisor of:

  • Saba Azeem - Doctor of Philosophy
    The impacts of personal characteristics on the use of online banking in New Zealand

Completed Doctoral Supervision

Supervisor of:

  • 2017 - Arthur Chin - Doctor of Business and Administration
    A Cross-Cultural Study of Country and Bank Selection by Asian International Students: A New Zealand Perspective

Co-supervisor of:

  • 2015 - Uzma Bibi - Doctor of Philosophy
    Performance Measurement of South Asian Microfinance Institutions
  • 2015 - Dang Ngo - Doctor of Philosophy
    Efficiency of the banking system in Vietnam under financial liberalization

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Other Links

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