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Services and support for students , Ngā ratonga tautoko tauira

We offer a wide range of support to help you have a positive student experience and to make the most of student life. Explore the variety of services we provide and find out how to access them.

Academic advice to help with planning

Academic advisers can help you plan your qualification, enrol into courses and stay on track with your study.

Two people looking at a Massey prospectus together Two people looking at a Massey prospectus together Two people looking at a Massey prospectus together Two people looking at a Massey prospectus together

Student health centres

Our student health centres provide a wide range of medical services from skilled doctors and nurses. Clinics are open from Monday to Friday, and cost less than other health centres.

Health worker in uniform standing, and holding a stethoscope behind their back Health worker in uniform standing, and holding a stethoscope behind their back Health worker in uniform standing, and holding a stethoscope behind their back Health worker in uniform standing, and holding a stethoscope behind their back

Counselling services

You can get counselling support if you need help to work through and understand your problems.

Person leaning forward while seated on a couch, while counsellor holds clipboard Person leaning forward while seated on a couch, while counsellor holds clipboard Person leaning forward while seated on a couch, while counsellor holds clipboard Person leaning forward while seated on a couch, while counsellor holds clipboard

Disability support services

We offer personalised support services and resources for students with all disabilities, impairments or health issues.

Person with a prosthetic leg, sitting down lacing up his sneaker Person with a prosthetic leg, sitting down lacing up his sneaker Person with a prosthetic leg, sitting down lacing up his sneaker Person with a prosthetic leg, sitting down lacing up his sneaker

Childcare on campus

Find childcare on the Auckland and Manawatū (Palmerston North) campuses.

Three children holding paint brushes while painting at Massey University Childcare Three children holding paint brushes while painting at Massey University Childcare Three children holding paint brushes while painting at Massey University Childcare Three children holding paint brushes while painting at Massey University Childcare

Students association, clubs & societies

The students association gives you a helping hand and ensures your voice is heard. They also run student clubs and interest groups.

Student twirling two narrow rainbow flags, with a crowd of students in the background Student twirling two narrow rainbow flags, with a crowd of students in the background Student twirling two narrow rainbow flags, with a crowd of students in the background Student twirling two narrow rainbow flags, with a crowd of students in the background

Rainbow students at Massey

Be yourself in the rainbow of diversity at Massey – your safe, respectful and welcoming space for LGBTTIQA+.

Close-up of rainbow flag showing stripes of red, yellow, green, blue and purple Close-up of rainbow flag showing stripes of red, yellow, green, blue and purple Close-up of rainbow flag showing stripes of red, yellow, green, blue and purple Close-up of rainbow flag showing stripes of red, yellow, green, blue and purple

Student achievement support

Get help to succeed as a tertiary student, including support within a Māori or Pacific cultural worldview.

Five people sitting at a table, with one person talking and two laptops open Five people sitting at a table, with one person talking and two laptops open Five people sitting at a table, with one person talking and two laptops open Five people sitting at a table, with one person talking and two laptops open

Spiritual wellbeing, faith groups & chaplaincy service – Taha wairua

Discover faith communities, the chaplaincy service, and spiritual wellbeing at Massey campuses.

Close-up of a multitude of candles in small glass holders, with one being lit Close-up of a multitude of candles in small glass holders, with one being lit Close-up of a multitude of candles in small glass holders, with one being lit Close-up of a multitude of candles in small glass holders, with one being lit

Student Services Levy explained

Find out how the Student Services Levy is used to support your study journey and make your academic experience better.

Two students walking outside library Two students walking outside library Two students walking outside library Two students walking outside library

Sexual harm help & support

Sexual harm is not okay. If you are feeling unsafe, or have experienced or seen behaviour that concerns you, you can report it and get support.

Students walking in the distance on campus Students walking in the distance on campus Students walking in the distance on campus Students walking in the distance on campus

Harassment & racial discrimination

Bullying, harassment and discrimination is not okay at Massey. We can help you stop harassment of any kind.

Group of students walking out of Sir Neil Waters Lecture Theatres Group of students walking out of Sir Neil Waters Lecture Theatres Group of students walking out of Sir Neil Waters Lecture Theatres Group of students walking out of Sir Neil Waters Lecture Theatres

Independent support and advocacy services

Get free and confidential support with academic complaints or concerns, financial difficulties and tenancy issues.

Three students inside, sitting around a table, laughing Three students inside, sitting around a table, laughing Three students inside, sitting around a table, laughing Three students inside, sitting around a table, laughing

Making a complaint

Support with making a complaint about service delivery, behaviour of a student or staff member, or an outcome, so that you can understand and resolve issues.

Close-up of signpost and students at Orientation Close-up of signpost and students at Orientation Close-up of signpost and students at Orientation Close-up of signpost and students at Orientation

International students

Discover qualifications for international students and explore visas, insurance, fees, scholarships, living in New Zealand and more.

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Study & assignment support

Services and resources to help you boost your study and writing skills, improve your assignments and meet our academic standards.

Four people sitting on green couches, across from each other, with one person talking while holding a pen and pad Four people sitting on green couches, across from each other, with one person talking while holding a pen and pad Four people sitting on green couches, across from each other, with one person talking while holding a pen and pad Four people sitting on green couches, across from each other, with one person talking while holding a pen and pad

IT services & support

How to get help with your IT problems.

Person typing on the keyboard of a laptop computer Person typing on the keyboard of a laptop computer Person typing on the keyboard of a laptop computer Person typing on the keyboard of a laptop computer

Talkcampus

Talkcampus is a 24/7 mental health support app. The online global mental health support network allows students to access online support from anywhere, at any time, for as long as needed. Also available to student off-shore.

Scholars@Massey

Scholars@Massey is a community for peer networking and support for Massey University students who have been awarded scholarships.

Scholars@Massey peer scholars, wearing matching navy T-shirts Scholars@Massey peer scholars, wearing matching navy T-shirts Scholars@Massey peer scholars, wearing matching navy T-shirts Scholars@Massey peer scholars, wearing matching navy T-shirts

Hardship & emergency support

Get emergency support to pay for unexpected medical bills or to meet your basic living costs.

Student pastoral care code of practice

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 has been put together to make sure students have the best possible support system. It is in place from 1 January 2022.

Student wellbeing framework

Guiding and supporting you through every stage of your learning journey.