Student wellbeing service philosophy
We understand the challenges tertiary study can bring and the importance of a holistic approach to keeping well through your study journey. Our student wellbeing teams can guide and support you through every stage of your learning journey.
Wellbeing encompasses more than simply the absence of illness. It suggests a holistic state of feeling good and functioning effectively, rather than just anything physical.
Our student wellbeing framework service philosophy is based on the four dimensions of the wellbeing model Te Whare Tapa Whā developed by Massey University researcher Professor Sir Mason Durie.
The model describes wellness as a house (whare) with all four walls being equally strong. The four dimensions are: taha wairua (spiritual health), taha hinengaro (mental health), taha tinana (physical health) and taha whānau (family and social health). For the whare to be strong, each taha/side needs to be strong. The stronger your whare, the more likely you are to succeed and have a good time doing it.
Discover below more about our framework, how we work, our approach, how we connect to Massey's strategy, and our obligations to the New Zealand Government.
How we work
Ā mātou mahi
We can help with your wellbeing while you study by:
- understanding and delivering to the needs and ambitions of students and their whānau.
- removing barriers to participation by providing equity of access to study, services and platforms, ensuring university systems of advising and support are seamless, well-aligned and comprehensive.
- providing whole-of-university, whole-of-student, systematic support that recognises learning environments (on campus, blended or online) and different stages of life and learning.
- enabling decisions affecting students to include and be influenced by students.
How you can connect
Whare Oranga Tangata - safety, inclusion, connection and partnership
You can take advantage of the full student life experience within our various learning environments and communities. Whare Oranga Tangata is about a culture of safety, inclusion, connection and partnership. Connect with workshops, health education, skills programmes, peer support groups, medical services including doctors and nurse consultations, counsellors, wellbeing advisors and online tools:
- Open Days, Orientation and Celebration ceremonies
- Lectures, tutorials, labs, practicals and placements
- Events and clubs
- Academic advice and support
- Annual calendar of wellbeing workshops
- Career workshops
- Student partnership - associations, CoLab, committees
- Our diverse range of student support services
- Security, safety and wellbeing monitoring.
Students can book these online through MyHub. MyHub also has lots of helpful wellbeing resources for students.
We take a tiered approach to supporting and advising student wellbeing in line with the New Zealand Government’s pastoral care code of practice:
- Presentation of student needs
- Initial triage
- Inform, resolve, escalate or refer
- Advise, enable, support or escalate
- Multi-disciplinary or specialist intervention.
We want to support you to succeed academically and can help develop wellbeing plans with your unique needs and strengths in mind.
Student wellbeing and safety at Massey
He Pou Whare He Tangata Ora
Operating within our student wellbeing framework service philosophy we aim to be:
- strengths-based and transparent in conversations, processes and actions
- collaborative, working together with you for effective and positive outcomes
- partnership focussed through student voice, leadership and development and wellbeing support plans
- mana enhancing in our ways of being
- consultative with expert staff, students, whānau, hapu, iwi, stakeholders and community.
How our student wellbeing framework relates
NZ Government requirements
The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 (the code) supports the wellbeing of tertiary and international learners enrolled with New Zealand education providers. It was released by the New Zealand Government and is in place from 1 January 2022. The code has been put together to make sure students have the best possible support system. Discover the code outcomes and how we are working towards complying with the code.
Our student wellbeing framework is connected to Te Kunenga Ki Pūrehuroa - Massey University Strategy 2022-2027 through the four strategic pou or pillars: Pou Ako – Teaching, Pou Rangahau – Research, Pou Tangata – People, Pou Hono – Connection. Massey’s vision includes “a reputation for caring, inclusion and equity, and commitment to our people, our environment, and our places”.
Our policies, procedures and guidelines
All Massey policies and procedures honour Te Tiriti and diversity and inclusion. These procedures inform how we work within our student wellbeing framework.
The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 has been put together to make sure students have the best possible support system. It is in place from 1 January 2022.