Prof Ted Zorn staff profile picture

Contact details +64 (09) 414 0800  ext. 43268

Prof Ted Zorn PhD, BA, BA

Deputy Vice-Chancellor/Pro Vice-Chancellor - Massey Business School

College of Business

As Pro Vice-Chancellor and Dean, my goal is to ensure that Massey's College of Business's teaching is high quality, relevant and innovative and that our research has impact in solving important problems facing businesses and other enterprises.

My own research focuses on organisational communication, particularly communication practices that enhance dialogue, leadership, workplace wellbeing, and effective, ethical organisational change. I have served as editor of the journal Management Communication Quarterly, and am co-author of the textbook Organizational Communication in an Age of Globalisation. In 2006, I was awarded the Frederic Jablin Award for Outstanding Contribution to Organizational Communication.

I have led a number of major externally funded research projects, including projects focused on organisational changes related to new technologies and an ageing population and public communication processes in the context of controversial science.

I am originally from the United States, but have worked in New Zealand since 1994. Before coming to Massey University, I was head of the Department of Management Communication at Waikato University.

My PhD in organisational communication is from the University of Kentucky, Lexington, as is my Master of Arts degree (1981). I also have a BA in English Literature from the College of Charleston, South Carolina.

A professor of organisational communication for nearly 30 years, I have held positions at the University of North Carolina at Chapel Hill and Waikato University before taking up my role as Pro Vice-Chancellor and Dean of the College of Business at Massey University in 2012. My research and teaching expertise focus on organisational communication, particularly in relation to organisational change, workplace wellbeing and technology.

More about me...View less...


Contact details

  • Location: SC2.22, Study Centre Building
    Campus: Albany (East Precinct) Campus


  • Doctor of Philosophy - University of Kentucky (1987)
  • Master of Arts - University of Kentucky (1981)
  • Bachelor of Arts - College of Charleston (1977)

Research Expertise

Research Interests

Organisational communication, organisational change, communication technology, emails, technology implementation, organsational uses of social media, ageing, meaningful work, workplace wellbeing, dialogue and deliberation


21st Century Citizenship, Resource Development and Management, Health and Well-being

Area of Expertise

Field of research codes
Business and Management (150300): Commerce, Management, Tourism And Services (150000):
Communication and Media Studies (200100): Communication Studies (200101): Communication Technology and Digital Media Studies (200102):
Communications Technologies (100500):
Languages, Communication And Culture (200000):
Organisational Behaviour (150311):
Organisational, Interpersonal and Intercultural Communication (200105):
Technology (100000)


Business education

Organizational change

Workplace wellbeing

Meaningful work

Email use and abuse

Ageing in relation to business (eg, older customers, older workers)

American politics (particularly communication issues)

Research Projects

Summary of Research Projects

Position Current Completed
Project Leader 1 2

Research Outputs


Roper, J., Ganesh, S., & Zorn, TE. (2016). Doubt, Delay, and Discourse: Skeptics’ Strategies to Politicize Climate Change. Science Communication. 38(6), 776-799
[Journal article]Authored by: Ganesh, S., Zorn, T.
Mansvelt, JR., & Zorn, TE. (2012). The problems and possibilities of mobility for home-based elders in New Zealand. SITES: A Journal of Social Anthropology and Cultural Studies. 9(1), 107-132 Retrieved from
[Journal article]Authored by: Mansvelt, J., Zorn, T.
Zorn, TE., Flanagin, AJ., & Shoham, MD. (2011). Institutional and noninstitutional influences on information and communication technology adoption and use among nonprofit organizations. Human Communication Research. 37(1), 1-33
[Journal article]Authored by: Zorn, T.
Zorn, T., Roper, J., Weaver, CK., & Rigby, C. (2010). Influence in science dialogue: Individual attitude changes as a result of dialogue between laypersons and scientists. Public Understanding of Science. 21(7), 848-864 Retrieved from
[Journal article]Authored by: Zorn, T.
Weaver, CK., Zorn, T., & Richardson, M. (2010). Goods not wanted: Older people's narratives of computer use rejection. Information Communication and Society. 13(5), 696-721
[Journal article]Authored by: Zorn, T.
Zorn, TE., & Townsley, N. (2008). Introduction to the forum on meaning/ful work studies in organizational communication: Setting an agenda. Management Communication Quarterly. 22(1), 147-151
[Journal article]Authored by: Zorn, T.
Zorn, TE. (2002). Converging within Divergence: Overcoming the Disciplinary Fragmentation in Business Communication, Organizational Communication, and Public Relations. Business Communication Quarterly. 65(2), 44-53
[Journal article]Authored by: Zorn, T.


Zorn, T., Comrie, M., & Fountaine, S. (2016). Crisis Communication Research in Aotearoa/New Zealand. In The Handbook of International Crisis Communication Research. (pp. 347 - 356).
[Chapter]Authored by: Fountaine, S., Zorn, T.

Massey Contact Centre Mon - Fri 8:30am to 5:00pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey