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  • Helping New Zealanders become financially empowered to achieve a better quality of life

Financial Capability - Practitioners Course

Why take the Financial Capability Practitioner Course?

Financial capability is important for the wellbeing of New Zealanders.
As practitioners who have a role in fostering financial capability you will find this course invaluable for gaining the tools, knowledge and confidence to educate your communities in personal financial management, enhance their financial capability and make a difference to their financial wellbeing.
The course provides further learning/career opportunities to those seeking to enhance their practice in this sector.

What is different about this course?

Currently, training and education in the financial capability sector in New Zealand is being delivered in a fragmented way.
There are no accredited courses providing comprehensive and flexible learning in the sector.
This course has been developed to fill this gap and professionalise and strengthen the financial capability sector.
It will combine the provision of portable micro-credits from a leading New Zealand university with a ‘multi-entry, multi-exit’, flexible learning approach through online learning.

The course provides participants a with a deeper understanding ofthe ‘strength-based approach’ used by the government agencies and the wider financial capability sector.

What will I learn from this course?

Learning outcomes include:

  • Understanding national and international trends in financial capability and wellbeing
  • Current practices and models for delivery of financial capability
  • Ways to review clients’ current capability and progress during the course
  • How to apply principles of adult learning in the practice of developing financial capability
  • A model for embedding financial capability in current practice vs traditional ‘bolted on’ model
  • Personal financial management techniques and skills to facilitating learning about them.

Who will benefit from this course?

This course provides a professional development opportunity for people in the financial or social services sector helping those needing to develop financial capability.It is designed for practitioners who are currently engaging in, or intending to engage in, facilitating financial capability and wellbeing.

Some of the people likely to benefit from this course include

  • Financial mentors
  • Budget advisors
  • Youth service providers engaged in building financial capability of young people
  • Financial advisors
  • Bank staff working with customers in vulnerable circumstances
  • Whanau orā navigators
  • People involved in social services

Successful completion of this course will enhance your skills in your current job and will help you to explore opportunities in other areas of financial capability and personal financial management. It will provide a flexible learning pathway leading to a formal credential.

Who is developing this course?

The course has been developed by Massey University’s NZ Financial Education and Research Centre (Fin-Ed Centre) and will be delivered by the Centre.

The Fin-Ed Centre has the expertise and experience in providing research-backed financial education that provides this course its point of difference.

What will I receive at the end of this course?

When you successfully complete the course, you will be provided with a Massey University Financial Capability Practitioner 10 credit micro-credit certificate.

This can be used towards your professional body’s on-going CPD requirement, and for your current and future employer. It will demonstrate a skillset developed by a leading tertiary institution.

General Information

NB: This is a micro-credential certificate, not a degree qualification.


The micro-credit requires 100 hours of allocated learning and practice time to complete.

As the course combines learning and practice, you will be expected to put your learning into practice and report on this during the course.

The reports will form part of the 100 hours of learning time.

You will have six months in which to complete the programme. (In exceptional circumstances, an extension may be granted on application).


Massey’s online web learning management system delivers the course directly to your device.

It will be available 24/7 throughout the six-month learning period.


Registrations are open from 1 May 2021.


Start Date

Access opens on 1 June 2021 upon payment of registration and enrolment fee.


NZ $1,200+GST

Customised packages are available for firms enrolling 3+ candidates.


The course offers CPD points corresponding with market expectations.

Contact us

Dr Pushpa Wood (ONZM), 
Fin-Ed Centre Director
Phone +64 4 979 3560

Mobile 021 755 813

NZ Fin-Ed Centre Logo 2021

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey