Study support for Pacific students , Te Tautoko ako mō ngā tauira Pacific

Massey University has a range of study support, advice and information for Pacific students, from the Pacific Learning Advisors team to the Pacific Librarian.

Pacific students around a table

College based support

Massey University has Pacific staff, including Pacific advisors, deans and tutors, based in a number of colleges.

Our staff at Pacific Student Success, Office of the Provost, can assist you to find in-college support if you need it.

Find the person you need to talk to in the Pacific Student Success team

Pacific Learning Advisors

There are Pacific Learning Advisors based on each campus – Auckland, Wellington and Manawatū (in Palmerston North) – and they also support distance learning students.

You can contact a learning advisor on your campus about all study-related issues, questions and problems they you may have. They are based in the National Centre for Teaching and Learning (NCTL) on each campus and have have a range of learning development services and resources to help with your study.

The Pacific Learning Advisors offer:

  • Pacific orientation, graduation and other events information
  • resources to help with your assignments, writing and how to use Stream
  • face-to-face meetings and support on-campus, or virtual meetings for distance students
  • advice and support if you are feeling stressed about your study.

Find a Pacific Learning Advisor in the Pacific Student Success team

Pacific Postgraduate Learning Advisor

Sesimani Havea is our Pacific Postgraduate Learning Advisor. Her overall aim is to provide an environment where Pacific postgraduate students feel supported and encouraged to reach their academic goals.

Her key activities include:

  • Providing academic and pastoral support to individuals including, but not limited to:
    • providing pre-reading support of students’ assignments in relation to structure, flow, style, and referencing
    • providing support on understanding and navigating postgraduate studies
    • advocacy, liaising and collaborating with other areas of Massey including Academic Advice and Information, Centre for Teaching and Learning, Graduate Research School and colleges.
  • Providing academic and pastoral support to groups including, but not limited to:
    • coordinating and facilitating online and/or on-campus learning and study skills talanoa (Pacific indigenous way of dialogue and discussion) sessions
    • organising research seminar series to build research capacity and capability
    • co-ordinating writing retreats for research-based students.
  • Supporting our ‘Pacific Postgraduate Talanoa series’ - an online platform that connects Pacific researchers, students and staff from NZ tertiary institutions, the wider Pacific region, as well as globally.
  • Populating our Pacific Postgraduate Community Stream site as a platform for talanoa and for sharing of information and resources.

Find Sesimani's contact details in the Pacific Student Success team

Pacific Student Teaching Support

The Pacific Student Teaching Support (PSTS) is a tutoring programme that runs under the supervision of the Pacific Student Success office to help Pacific students enrolled in undergraduate courses build confidence to understand their course materials and improve academic performance in their courses.

PSTS tutors are high performing students who have excellent course-based content knowledge and form close working relationships with Massey course lecturers, for the benefits of our students.

Our PSTS tutors provide the following assistance:

  • provide advice on study preparation
  • assist students understand lecturer's expectations with assignments and exams
  • advise students on "best practice" for study and time management skills
  • work with Pacific students to build understanding of course concepts for assessments and exams
  • tutorials in both a face-to-face and online learning environment.

To access teaching support, or to apply to become a tutor for this programme, you should contact the Pacific college based advisor listed below.

College of Health

Andrea Meni
Phone: +64 6 356 9099 extension 84574

College of Science

Velonika Nikki Falaniko
Phone: +64 21 36882 or extension 43882

Massey Business School

Vika Namoa
Phone: +64 9 213 6304

College of Humanities and Social Sciences

Kotalo Leau (Psychology courses)
Phone: +64 9 213 6113

Toi Rauwhārangi College of Creative Arts

Alister Lavini
Phone: +64 6 951 9261

Pacific Librarian

The Massey University libraries are your best resources for study. The Pacific Librarian can help with your research, from looking for journal articles to finding a quiet space where you can study.

The librarian can also provide information about the workshops and support provided to Pacific students within Massey’s libraries.

The Pacific Librarian is based at the Auckland campus but can be contacted by Pacific students across all campuses and by distance students.

Contact the Pacific Librarian

Eirenei Taua'i
Phone: +64 921 36465
Email: E.Taua'

Library use for distance students

Massey distance students have access to the Massey libraries and can also contact the Pacific Librarian with any questions.

Distance students can borrow books (by having them couriered to their house) by logging in to My Library using their Massey login details.

When you have finished with the books, you can courier them back to the library for free using a sticker that will be sent together with your books, and by turning the courier bag inside-out to reuse.

Pasifika library research collection

Massey’s Auckland Campus library has a Pasifika research collection for you to use. This is located on Level 3 of the library and includes books, print journals and audio visual material. The books can be identified by the frangipani label on the spines.

Learn more about the Massey libraries

Find more about the Massey University libraries, where they are and opening hours

Massey Academic Advisors

The Massey Academic Advice team can help you to connect with support services at Massey that will help you with your study. They also hold drop-in sessions for students who are looking for help, guidance and planning with their course.

Find out how the Academic Advice team can support you with your study

Computer software

If you have just bought a new computer or laptop for your studies and are unable to buy the software you need, ITS can help to provide this free of charge.

If you need help with finding or selecting your software, contact Massey ITS for assistance. These staff are based in the library.

Go to the Office 365 page to download software you need or find more information


Stream is Massey University’s student intranet system, where all information about the courses you enrolled in can be found. You will receive login details once you have enrolled. Your assignments will also be submitted through Stream.

Within Stream, you will find a Pacific Stream page. This is where our Pacific students can access support and information, or post a question on the discussion forum for one of our Pacific Learning Advisors to answer.

The Massey University Online Writing and Learning Link (OWLL) is where you can find online information, tools and resources to help you with your academic writing for your assignments. You can also talk to the Pacific Learning Advisors team for help and advice about your writing.

Go to the Massey University Online Writing and Learning Link (OWLL)

Massey College of Creative Arts Toi Rauwhārangi

Toi Rauwhārangi is dedicated to fostering and empowering Pacific students.

Find out more about the college, and the Pacific support available on the Massey University College of Creative Arts Toi Rauwhārangi website.


NIUPATCH stands for Navigate In Unity: Pacific Approaches to Community-Humanitarianism. It shines the light on how Pacific diasporic communities throughout Aotearoa/New Zealand and abroad respond to disaster and humanitarian challenges. We do this through the exchange of practice, ideas, projects and research.

As a central village of Pacific research, practice and innovation in Massey University’s School of Psychology, NIUPATCH is the Pacific-arm of Joint Centre for Disaster Research (JCDR), Health and Ageing Team (HART) and Ending Poverty and Inequality Cluster (EPIC).

Learn more about NIUPATCH on their website