Auckland is at COVID-19 Alert Level 3. For more information visit

Massey COVID-19 information

Auckland is at COVID-19 Alert Level 3 and the rest of New Zealand is at COVID-19 Alert Level 2. 

Our Auckland campus will be closed, and our Manawatū and Wellington campuses are at Alert Level 2 operations with physical distancing and other safety requirements in place.  

We know that the changes in COVID-19 Alert Levels have made for a disruptive time to begin your studies for this year. We appreciate you may be experiencing a range of emotions and our main message to you is to look after yourself and your wellbeing at this time. We understand the change in alert levels will be impacting each of you and your families differently so please do not hesitate to reach out to us if you need support. 

If you are feeling unwell 

Please do not attend classes, stay home, self-isolate and contact Healthline (0800 358 5453) if you are experiencing any respiratory illness (coughs, sore throat, runny nose), loss of smell and/or taste, or any flu-like symptoms such as malaise, fatigue, and/or aches in the body. As new variations of COVID-19 appear, some have a slightly different set of symptoms and so any illness should be a reason to stay home and seek advice. 

If you are self-isolating and need support to access your course work, please reach out to your course coordinator.  If you require wellbeing support, please contact us and Halls students should notify duty staff if they are self-isolating. If you are identified as a close contact, or a probable or confirmed case please notify the university by emailing the health and safety team at

Auckland campus   

The Auckland campus is closed for most activities under Alert Level 3. Your lectures and tutorials will be temporarily moved online, and face-to-face workshops will be postponed until a later date. Your course coordinators will be in touch with you with details via Stream. Our health and counselling service is still open, please contact the service via telephone to organise an appointment.  

Manawatū and Wellington campuses  

Both the Manawatū and Wellington campuses are open under Alert Level 2 and face-to-face teaching can still occur with physical distancing measures in place.  

You must maintain a 1m distance from others while on campus, or wear a face covering where physical distancing is not practical. Please read our health and safety guidelines for being on campus. 

Where physical distancing cannot happen, learning will be moved online. Your colleges and course coordinators will be in touch via Stream with more details about what this means for you.  

Facilities including the library and Rec Centre are open, with additional public health measures in place.  Our health and counselling service is still open please contact the service via telephone to organise an appointment. 

Auckland Travel 

If you are traveling back to your normal home from Auckland after the lockdown began, you will need to continue to follow Alert Level 3 guidelines and remain at home. You can still travel back to Auckland if that is your home of residence. 

Learning online

As New Zealand’s leading online learning university, we have many resources to help with your studies despite the COVID restrictions. Contact your course coordinators via Stream if you need help with online learning. You can also access our support resources and services at MyHub.  

Academic support services are available for all our students, including online appointments and assignment pre-reading service. Check out these resources: 

Wellbeing Support 

Your Massey whānau – friends and staff – are here to support you. Our health and counselling service is still available with appointments conducted virtually. If you feel overwhelmed, please get in touch; the Massey student counselling service is professional, confidential and free to all students. There is also a free 24/7 counselling service available from the Mental Health Foundation by texting or calling 1737. 

Kia manawanui, kia haumaru tātou 
Let’s stay strong and stay safe. 

Get in touch

For support and student enquiries:

Staff (intranet login required)

Massey University staff can find information on the impacts of COVID-19 on our staff intranet. You will need to log in. Please note this is a staff-only area.

Staff intranet login

UNITE against COVID-19

This central Government website outlines the latest medical advice, travel information, Government announcements and restrictions being implemented because of COVID-19. Key information has been translated into several languages.

UNITE against COVID-19


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