Advice on the COVID-19 coronavirus outbreak

This webpage has been created to keep our community informed with the latest information regarding the COVID-19 coronavirus. 

For the most up-to-date information please visit the Ministry of Health website.

Updated 24 February 2020

The health, safety and wellbeing of our people is our top priority. We want to reassure you that we are doing everything we can to help those affected to continue with their studies.

The New Zealand Government has announced a further extension to the temporary travel restrictions on travellers coming from or through mainland China. The extension is for eight days and applies from today (24 February 2020).

The Government is reviewing this position daily. This affects international travellers who leave or transit through mainland China. New Zealand citizens and permanent residents returning to New Zealand will still be able to enter, as will their immediate family members; however they will be required to self-isolate for 14 days on arrival in the country.

If you are affected, please get in touch as soon as possible

If you are affected or you have questions about your specific situation, please urgently get in touch with us, either via email: or phone: 0800 MASSEY (0800 627 739) or +64 6 350 5701.

Distance learning via Massey University

This will be a stressful situation for many students and for those affected, and we want to reassure you we will help you continue your studies with us with as little disruption as possible. Massey University has world-class distance learning facilities, and in most situations you will be able to continue your studies off-campus

Flexibility with enrolments for those affected

If you are a student that is affected by the coronavirus situation, we are offering flexibility with admission and enrolment dates.

  • The last day to apply for admission is now Friday February 21.
  • The last day to apply for course enrolment is now Monday March 9

However, we strongly advise you to enrol as soon as possible so you can commence your study programme when Semester One starts on February 24. In most cases, those unable to travel to New Zealand will be assisted to commence their studies online. If you are a student that is affected you will be contacted with more specific advice. 

Self-isolation for potentially affected students

As per Ministry of Health advice from last week, we have advised all students and staff who may have been at risk of exposure because they have recently been to China, or have been in close contact with someone confirmed with coronavirus, to self-isolate for 14 days. If you are a university student accommodation resident we will be able to assist you with self-isolation, please contact our accommodation team on You will find further information on what self-isolation means on the Ministry of Health website. The safety and wellbeing of our students is our top priority and we are committed to supporting all our students through this time. Read our FAQs for more information.

Ensuring a welcoming environment on campus

Massey is committed to creating a safe and welcoming environment for all staff and students. If you, or someone you know, experiences harassment or feels uncomfortable on campus please speak with someone in our Harassment Resolution Team for advice and support.

The Human Rights Commission also offers a free and confidential complaints service:

Chinese man wearing facemask checking phone

Frequently asked questions

Updated answers to questions about the virus, and what it means for travel to New Zealand and studying and working at Massey University.


Cityscape of Wuhan in China

Coronavirus – who is at risk?

Advice for staff and students who may be at risk of exposure to coronavirus.

Find out more

Massey campus sign

Contact Massey

Telephone (from inside NZ) 0800 MASSEY (0800 627 739)

Telephone (from outside NZ) +64 6 350 5701 Fax +64 6 350 5618

Internet chat



Archive of Massey University advice on coronavirus to its staff and students since the outbreak began.


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