Auckland campus is closed at COVID-19 Alert Level 3. More information.

Credit card payment facility planned unavailability

Our payment facility is currently scheduled to be unavailable from:
Sun 7 Mar 2021 8:00 AM   to   Sun 7 Mar 2021 8:00 PM.
We apologise for the inconvenience.

Enquiry on Results (Re-Mark) Auckland

To request an Enquiry on Results (Re-mark) of your test, you need to complete and submit this form. You can request a re-mark up to 6 weeks after the test. You can request re-marks of any, some or all of the sections of your test. If any section is re-marked with a higher score, you will get a full refund of the re-mark fee and a new TRF. You will need to give us your old TRF before we can print you a new one. Your scores cannot go down. Re-mark results are usually ready within 3 - 21 days.

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Your payment receipt will be sent to this email.

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The fee to request an Enquiry on Results is $225. If your score increases, we will refund this back to you.

All payments are in New Zealand Dollars (NZD) and include GST

For help and enquiries, please contact:

If you have any questions, please email

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey