Your statement of account provides a summary of all your financial transactions with us. It lists invoices, payments, credits and debits, and shows the current outstanding balance.
You can access and download your statement of account by logging in to the student portal and clicking on the Fees and finance tab.
Understanding your statement of account
Your statement of account is made up of 3 sections:
- balances overview
- invoices and receipts
- transaction details.
Balances overview
This section provides you with an overview of your balances, including amounts due now, due in the future, or overdue. The headings of the columns have the following meaning.
| Column heading | Description |
|---|---|
| Over 90 days | The amount is now 90 or more days overdue |
| Over 60 days | The amount is now 60 to 89 days overdue |
| Over 30 days | The amount is now 30 to 59 days overdue |
| Current | The amount is now due |
| Balance due | The balance due (the total of current, 30 days, 60 days and 90 days) |
| Future | The future balance owing, for example the next semesters' tuition fees |
| Total balance | The total balance owing including all overdue, current and future balances |
Invoices/Receipts
This section includes details of the amounts for your invoices, receipts and credit notes.
A credit note is an adjustment to your account based on a change to the balance owing. For example, if you withdraw from a course on time, the reversal of fees will show as a credit note. This is not an amount that we owe you.
The headings of the columns have the following meaning.
| Column heading | Description |
|---|---|
| Date | Date of the transaction |
| Document type | Type of transaction, eg invoice, credit note |
| Reference | Transaction reference number |
| Bank reference | Payment details |
| Original amount | Original amount of the transaction |
| Allocated amount | Amount allocated to an invoice and/or credit note |
| Outstanding amount | Balance outstanding for each invoice or credit note |
Key to codes in reference column
| Code | Description |
|---|---|
| BNKXXXXX | Payments made directly into the Massey bank account |
| SLKXXXXX | Payments made by StudyLink |
| CPSXXXXX | Payments made by credit or debit card in the student portal |
| RCTXXXXX | Payments made through BayCorp |
| CSHXXXXX | Payments made with cash on campus at Campus Information Services |
| CHQXXXXX | Payments made via a cheque on campus at Campus Information Services |
| CRDXXXXX | Credit or debit card payments made by EFTPOS at on campus at Campus Information Services |
Transaction details
This section includes detailed information about your transactions.
| Column heading | Description |
|---|---|
| Date | Date of transaction |
| Doc reference | The code in this column corresponds with the reference number in the Invoice/Receipts section |
| Item reference | A reference number for the item |
| Bank reference | Payment details |
| Details | Details about what the transaction was for, eg course tuition fee |
| Debit | Amount owed |
| Credit | Amount paid |