Call us for exceptional emergency care for your pet.
Click to dial on mobile
0800 PET EMERGENCY (0800 738 363)
Call 0800 738 363 any time. We will tell you how to give first aid and direct you to the centre.
What to bring
When you come to the Pet Emergency Centre, bring:
- current medications
- details of your pet’s usual vet
- details of any recent veterinary treatment
- the name or container of any poison your pet has been exposed to.
If your pet needs to stay on with us, we can let your vet know. Otherwise, they can return to your regular vet in the morning.
Intensive and critical care
Your pet will receive round-the-clock care from our highly qualified and trained team in our intensive care unit.
Payment
A consultation fee applies on arrival. After examining your pet, we will discuss an estimate cost for treatment.
If your pet is hospitalised, a 50 percent deposit is required. Full payment will be due when you collect your pet.
Contact and hours
Pet Emergency Centre
- Hours
Open 24 hours a day from Monday 8am to Saturday 8am. Weekend emergency care for Community Practice clients only.
- vethospital@massey.ac.nz
- Phone
0800 PetEmergency (0800 738363)
- Weekend phone
Weekends (8am Saturday to 8am Monday) call Totally Vets Fielding on +64 6 324 0812
- Location
Massey University Veterinary Teaching Hospital
University Avenue
Palmerston North 4474
New Zealand
Meet the team
Vets
Our afterhours team is made up of emergency doctors and interns. We are here to support you 24/7.
Rotating interns
Our interns are here to support you 24/7.