Official Information Act requests , Ngā tono OIA

Massey is subject to the Official Information Act 1982. This means you can make a request for any information that we hold.

Official Information Act 1982

Because Massey is a government organisation known as a 'Crown entity', we are subject to the Official Information Act 1982 or OIA.

Under the OIA, people in New Zealand can request government information (official information) and can expect it to be made available unless there is a good reason for it not to be shared.

View the Official Information Act 1982

How to make a OIA request

Requests should include:

  • your name
  • postal address or preferred email address
  • specific details about the information you want.

They can be sent to us by email or post.


Governance and Assurance
Massey University
Private Bag 11 222
Palmerston North 4442

How we deal with requests

We will try to do our best to acknowledge your request within 1 working day and respond within 20 working days. If we need more time we'll let you know.

We may also contact you if we feel your request is not clear, or to help refine it.

For large requests sometimes we'll need an extension, and may need to apply a charge. The Act allows for this. We'll let you know if this is the case. Payment will need to be made before we start processing your request.

Unsatisfactory responses

If you have not received a response by the due date, or you're not satisfied with our response, you can make a complaint to the Ombudsman by email or post.


Office of the Ombudsman
PO Box 10152
Wellington 6143