Paige Carlyle

Doctor of Business and Administration, (Management information Systems)
Study Completed: 2013
Massey Business School


Thesis Title
Business performance measurement in small and medium enterprises: An action research study

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Mr Carlyle undertook a 3-year action research study to address gaps in the understanding of performance measurement use at the senior management team and board level of a small-to-medium sized enterprise (SME).  The study establishes the importance of identifying key indicators in a company’s progress towards embedding a performance measurement system. The study also establishes the need for further research to improve the risk management profile of SMEs, which may depend on the relationship between how companies frame their performance measures during the design phase of a new performance measurement system and in particular on the relationship between an organization’s attitudes towards success, failure, risk management and performance measurement.

Mr Ralph Stablein
Dr Damian Ruth