Borrowing, returning and fines , Te tono me te whakahoki pukapuka me ngā whaina

Rules on loans, due dates, renewals and recalls. Discover how to check if you have fines, how much we charge and ways to pay.

Borrowing

You can borrow books and other materials from our campus libraries. Some items like print journals are 'reference only'. This means you can use them in the library but you can’t borrow them.

You need your Massey ID card to borrow books in person, even if you've ordered them to a service point in one of our campus libraries.

Learn how to apply for a Massey ID card

Visit your campus library page to find service points

Loan times and numbers

The number of items you can borrow and how long you can borrow them for depends on:

  • your level of study
  • the type of item you want to borrow
  • how many people use the resources – some high demand items can only be borrowed for 10 days at a time
  • whether the item is in our open collections or the short loan collection.

Short loans

We lend some key course materials on 'short loan', so more people can use them. You can usually borrow short loan items for two hours at a time, but there are some exceptions – find the items in Discover to make sure. You have to pick up short loan items in person.

Find information about how to use Discover

Use this table to find out how many items you can borrow, and how long for.

Table showing how many items you can borrow, and how long for.
Undergraduate student Postgraduate student Staff
Items you can borrow 40 75 75
Standard loan periods Fixed return/renewal dates. 2022 due dates:
Wednesday 2 March
Wednesday 4 May
Wednesday 20 July
Wednesday 14 September
Tuesday 15 November
Fixed return/renewal dates. 2022 due dates:
Wednesday 2 March
Wednesday 4 May
Wednesday 20 July
Wednesday 14 September
Tuesday 15 November
Fixed return/renewal dates. 2022 due dates:
Wednesday 2 March
Wednesday 4 May
Wednesday 20 July
Wednesday 14 September
Tuesday 15 November
High demand loan periods 10 days 10 days 10 days
Loan time – CDs (Wellington campus library) 2 weeks 2 weeks 2 weeks

Returns and recalls

It's your responsibility to check when your items are due back in the library and return them before the due dates. If you return items late, you may get fined.

You can either drop your books off at any of our campus libraries, or post them back to us free of charge.

Find out how to post books back to the library

Log in to MyLibrary to check when to return your items

Renewals

Renewing a library book or other resource means you increase the amount of time before you need to return it. You can renew most items up to four times:

  • in person
  • by phone
  • through MyLibrary.

You may not be able to renew an item if:

  • someone else has requested it
  • it's very overdue
  • it's a high demand item that lots of users need.

Recalls

If another user needs an item that's checked out to you, we may recall it. This means you need to return it to the library earlier than the original due date.

Contact us if you can't return an item that we have recalled. If you don't return a recalled item, you may get a fine.

Fines

If you miss the due date to return items to the library, we say the items are overdue. We charge you a fine if you have overdue books or other items, and:

  • they're in the short loan collection, or
  • another library user has requested them.

The fine in New Zealand dollars is:

  • $1 for each hour that short loan items are overdue – and an extra $15 if you keep them overnight, or
  • $3 a day for items that another user has requested, up to a maximum of $45.

If you have overdue items that another library user needs, you may get a fine. You may owe less than your MyLibrary record shows. Contact us before you pay your fine or charge.

You won't be able to borrow, renew or request items if you have:

  • fines that total NZD$45 or more
  • any item that is 10 days overdue
  • an item we have recalled and is one day or more overdue
  • not paid your university fees.

Very overdue items

If you still haven't returned an item 28 days after it was due back, we charge you:

  • the cost of replacing the item
  • a processing fee
  • a fine of up to $45, if another library user has requested the item.

We send you an invoice for these costs. There are more penalties if you don't pay the invoice or contact us within 10 days of getting it.

  • 7 days after the date of the letter, you will stop being able to use the library and our electronic resources
  • after another 7 days, your university registration will be cancelled and you won't be able to use Stream. You may not be able to get exam results, graduate or re-enrol.

Check if you have fines

Log in to MyLibrary to check if you have fines

Before you pay the fines shown in MyLibrary, contact us to get an accurate figure – it may be different.

Pay your fines

There are a few ways to pay your fines.

Internet banking

Pay your fines into the BNZ account 02 0630 0016592 00. When you make the transaction, remember to include:

  • your name
  • your student ID number
  • 'Library charges' as the reference.

It may take a few days for your library account to clear.

Credit card

You can pay your fines by MasterCard or Visa online, or at a service point in any campus library.

Use our secure credit card payment form to pay your fines

Eftpos or cash

Pay at a service point in any Massey campus library.

Talk to a librarian

We're here if you need more information about using the library. Ask a librarian at a service point in your campus library, or by phone or email.

Auckland campus library

Freephone – all students

0800 627 739 – ask for the library

Location

Postal address
Library
Private Bag 102904
North Shore Mail Centre
Auckland 0745

Physical address
Library
Gate 1, East Precinct
Albany Expressway (SH17)
Albany
Auckland 0632

Manawatū campus library, Palmerston North

Freephone – all students

0800 627 739 – ask for the library

Location

Postal address
Private Bag 11054
Palmerston North 4442

Physical address
Tennent Drive
Palmerston North 4410

Wellington campus library

Freephone – all students

0800 627 739 and ask for the library

Direct dial phone
Location

Postal address
Massey University Library
Private Bag 756
Wellington 6140


Physical address

Massey University Library
Block 5
63 Wallace Street
Wellington 6021

Remote and distance contacts

Freephone - all students

0800 627 739 - ask for the library

Related content

Logins & library cards

Get help using your library card, logging in to MyLibrary and accessing electronic resources.