Our Wellington and Manawatū campuses are open, Auckland remains closed at AL3. More information.

Teaching and learning

Our blended teaching and learning approach means we are prepared and can respond to any changes in COVID-19 alert levels, quickly.

Exams, assessments and impaired performance

Our academic teaching teams have reduced the number of examinations as much as possible. Many assessments have been re-designated as assignments or have been moved to in-class tests. However, there are still some assessments requiring exam-like arrangements and these will be conducted online.

There is a suspension of minimum grades and compulsory assessment items on most courses. No items of assessment will be compulsory unless these are specifically required by a professional body, and no assessments will require students to achieve a minimum mark in order to achieve a passing grade in the course.

We recognise COVID-19 has impacted nearly every component of daily life and will mark your assessments this semester accordingly. Your college will be in touch with more specific details about your programme.  

Technology support for all students

If you’re needing any support with technology, the Technology Assistance Programme may be able to help.

Please see the  Instructions on how to access our Flexible Learning environment/Virtual Desktop (138 KB)  document for help with accessing Massey systems.

Online learning support

Contact your course coordinator via Stream if you need any help with online learning. Academic support services remain available for all our students, including online appointments and assignment pre-reading service. 

COVID impacted and seeking to withdraw from study?

We understand that your circumstances may have changed as the result of the most recent COVID19 outbreak. If you are considering withdrawing from some or all of your courses, please first consider the following:

  • We encourage students to consider the various academic supports such as study extensions which may allow you to continue your study
  • If you are facing financial hardship, please visit the financial assistance information
  • Your current situation and the impact your withdrawal might have to StudyLink funding eg StudyLink allowance
  • If you are an international student you will need to consider visa implications

If you have explored these options and would like to proceed with withdrawing from some (or all) of your study, please go to your student homepage, 'Fees and finance' section to 'Apply for fee appeal'. Consideration of your fee appeal will be on the basis of your statement within the Fee Appeal form.

Appeals will be processed within five to 10 working days and supporting documentation is not required.

Approved fee appeals will mean a credit of your tuition fees for the course(s) you withdraw from.

This credit is returned in the same way in which it was paid, eg to third parties such as StudyLink/Fees Free/Sponsor if relevant. If you personally paid your fees, then the credit will sit in your Massey Student Account and be available to use for future study or request a refund by emailing ARStudents@massey.ac.nz.

Distance students

Online delivery of your courses should continue largely unaffected. However, if you need support, please don’t hesitate to contact the university.

Library updates

Please see our Library FAQ page for the latest COVID-19 library updates.  

What now?

More information

For more information, check out:

Get help with study

Contact your course coordinator via Stream if you need any help with online learning.
Academic support services remain available for all our students, including online appointments and assignment pre-reading service.