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Changing or withdrawing from study

Learn how to make changes in your study – including adding and withdrawing from courses and qualifications.

On this page:

Making changes

You can add, change or withdraw from qualifications and courses by going to the Qualification and courses tab in the student portal.

Log in to the student portal

Specialisation changes

After you have been accepted to study at Massey you'll be able to add, change or remove specialisations (majors, endorsements and minors) if your qualification allows it. You can do this when you first apply for courses for an academic year. To make changes at other times please contact us.

For some graduate and postgraduate qualifications you will have to reapply for admission to your new specialisation.

Location and start semester changes

To change your study location please contact us. If you chose a campus as a study location (for example Auckland), you can also enrol in courses taught by distance, including online. But if you choose to study by distance you can only enrol in distance courses.

You can change when you want to start studying in the student portal. Go to the Qualification and courses tab and select Defer.

Linking courses to a different qualification

If you have courses which are linked to a qualification and you want to link them to a different one please contact us.

Withdrawals

Dates for withdrawal

Each course has a specific withdrawal date which relates to the course start date. Withdrawal dates are detailed on your Confirmation of Enrolment. These dates can also be viewed on the course details pages.

Due dates and times are in New Zealand standard time.

Tuition and non-tuition fees refund

You will get a refund of your tuition and non-tuition fees if you withdraw from all of your courses for the academic year:

  • after you have accepted an Offer of Enrolment
  • before 10 per cent of the study period (between the course start and end date) has passed for the courses for 2021 study
  • before 17 per cent of the study period (between the course start and end date) has passed for the courses for 2022 study.

If you withdraw on time your withdrawal won't be noted on your academic record.

International students

You may need to pay an international administration fee, which will be deducted from your refund amount.

Tuition fees only refund

You will get a refund of only your tuition fees if you withdraw from just some of your courses for the academic year:

  • before 10 per cent of the study period (between the course start and end date) has passed for the courses for 2021 study
  • before 17 per cent of the study period (between the course start and end date) has passed for the courses for 2022 study.

You may not receive a refund of your non-tuition fees. Your withdrawal won't be noted on your academic record.

No tuition fees refund and no academic penalty

You will not get a refund of your tuition fees if you withdraw from a course for the academic year:

  • after 10 per cent of the study period (between the course start and end date) has passed for 2021 study
  • after 17 per cent of the study period (between the course start and end date) has passed for 2022 study
  • and before 75 per cent of the study period has passed.

You will have to pay all fees and will not get a tuition fee refund for the course if you have accepted an Offer of Enrolment, received a Confirmation of Enrolment, but don't attend a course. Unless you withdraw before 10 per cent (for 2021 study) or 17 per cent (for 2022 study) of the study period has elapsed (as defined by the course start and end dates).

With academic penalty and no refund

You will get an academic penalty if you withdraw from courses:

  • after 75 per cent of the study period (between the course start and end date) has passed.

This is called "withdrawal with academic failure". Your academic record will show DC (Did not Complete).

You will have to pay all fees and will not get a refund.

You may not be able to enrol in the course again if you do this more than once. We will let you know if this is the case.

Confirmation of changes

In most cases you will receive a new Confirmation of Enrolment for any changes that you make.

If you don't get one, you can check the status of any changes on the Qualification and courses tab in the student portal or by contacting us.

Student loans and allowances

If you get student loans or allowances and want to change your qualification or courses, check with your funding body (for example StudyLink). They will help you understand the financial implications of the changes.

StudyLink website