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The pick-up service is only for international students staying in Massey Student Accommodation on Auckland campus in the suburb of Albany or Manawatū campus in Palmerston North.
You must submit request to be picked up at least 72 hours before you arrive.
Auckland campus pick-ups
The pick-up cost is NZ$75, to be paid directly to the driver. You can get cash out from one of the many ATMs at Auckland airport.
In Auckland, the pick-up service is only available at Auckland airport. It is available all year, at any time.
How the pick-up service works
We will book a shuttle on your behalf to meet you at the airport and take you to your campus accommodation. The fare should be paid directly to the shuttle driver. You can get cash out at the airport.
If your flight arrival time changes, or you need to cancel, please call +64 27 222 8242 at least 72 hours prior to the pick-up time. If you do not cancel, you will have to pay the full amount.
Manawatū campus pick-ups in Palmerston North
This service is free, but there is a $20 penalty fee if you are not there, or if you cancel at short notice.
You can request to be collected from Palmerston North airport, bus station or train station.
The service is available only between 8.30am–8.00pm, Monday 7 February to Sunday 20 February 2022.
How the pick-up service works
A Massey Accommodation Services Representative holding a Massey University welcome sign will be waiting at the airport arrivals lounge, or at the bus or train station, and will take you to your campus accommodation.
If your arrival time changes, or you need to cancel the pick-up, contact Manawatū Accommodation Services immediately.
If you haven't arranged a pick-up, or you are late, you will need to catch a taxi or an airport shuttle. The staff at the information desks can help you with this.
Wellington campus airport transport
Massey does not have a pick-up service available in Wellington.
There are taxis available right outside the airport, adjacent to the baggage claim area.
Local buses to the central city run from a bus stop 10 minutes’ walk from the airport. Tickets can be purchased with cash from the bus drivers, or using a Snapper card.
Contact the office
Auckland accommodation office
Monday to Friday, 8.30am to 5pm
+64 27 222 8242 (calls staff member on duty)
The Auckland accommodation office is located on level 2 of Student Central.
Student Accommodation Auckland
Private Bag 102904
Manawatū accommodation office
Monday to Friday, 8.30am to 4.30pm
+64 27 246 2316 (calls Residential Assistant on duty)
The Manawatū (Palmerston North) accommodation office is located in the YFC Building on Rehab Road.
Student Accommodation Manawatū
Private Bag 11222
Palmerston North 4442
Wellington accommodation office
Monday to Friday, 9am to 5pm
The Cube direct dial
0800 722 823 (24 hours a day, duty Residential Assistant)
Kāinga Rua direct dial
0800 574 255 (24 hours a day, duty Residential Assistant)
Whanake Hall direct dial
0800 964 255 (24 hours a day, duty Residential Assistant)
The Wellington accommodation office is located in Student Central, The Pyramid.
Student Accommodation Wellington
242 Taranaki Street