Health and wellbeing

If you do go to campus, please follow these health and safety practices: 

  • Stay home if you experience any cold or flu symptoms and seek advice from your GP or Healthline (0800 358 5453).  
  • Scan the Contact Tracer QR codes whenever entering a new building on campus. 
  • Maintain at least 1m distance from others when on campus. 
  • Practice good hygiene. Cough and sneeze into your elbow to keep any droplets off your hands. 
  • Wash your hands regularly for at least 30 seconds with soap and water, particularly before eating or touching the face. Where soap and water aren’t available, use the hand sanitiser provided on campus. 
  • Use of a face mask on campus is encouraged, particularly in those situations where physical distancing is difficult. Make sure you wear a face covering on public transport coming and going from campus. 

Health and counselling

Massey student health and counselling appointments are available by telephone or video where possible, but will also be available face-to-face if deemed necessary. We know this service is more important than ever and we encourage you to make use of it.  Make an online appointment with Massey here. 

There is also a free 24/7 counselling service available from the Mental Health Foundation   by texting or calling 1737.

Additional information and resources are also available at the following links

woman giving advice over phone

Student support

All Massey's student support services are still in operation including Māori student support and chaplaincy services (although not all will be offered face to face). You can find more on the MyHub student site (login) or contact the team at the Massey Contact Centre (Te Paepoto) to be connected to the service you need.

Activities and resources

These ideas for free activities to do outside of study time include free career courses, karakia and Te Reo lessons.

Massey HomeFit and Māori Movement

The Massey University Recreation Centre has challenges you can complete online if you cannot make it to campus.
Māori Movement brings together the traditional training of the Māori warriors (both male and female) into a modern interpretation.

Boy sleeping

Having trouble sleeping?

Massey University's Sleep/Wake Centre has a number of research-based resources to help you if you are having trouble sleeping. There is specific information for children (from toddlers to teenagers), adults and those doing shift work.

Student Volunteer Army logo

Join the Student Volunteer Army

If you are well and want to safely help others during this time, consider joining your local student volunteer army, who are doing things like delivering essential supplies to vulnerable people in the community.

Response to racism

Massey University welcomes all students, staff and visitors regardless of their gender identity and expression, sexual orientation, country of origin, ability, ethnicity, physical appearance, socioeconomic status, body size, race, or religion (or lack thereof). We firmly reject bullying and harassment in all forms.

As the country has taken action to respond to COVID-19, there has been an increase in the expression of negative attitudes toward some members of our society, particularly those who appear to have a Chinese or other Asian ethnicity. This is not acceptable at Massey University now, or ever. If you have been the victim of verbal, physical or other forms of abuse in any form, you can report this to Campus Security on 0800 627750, or seek support from the Student Care team by emailing

Only by finding out can we take action to support you and others in the Massey community. For more information consider visiting the New Zealand Human Rights: Responding to Racism website.

Hauora (health and wellbeing) during the COVID-19 pandemic - a Māori perspective

Improving Māori health and wellbeing is key to shaping the social, political and economic future of Aotearoa. Philosophies such as Ako, Āta, mātauranga, Kaupapa Māori, tikanga, te reo, and Te Tiriti o Waitangi guide our understanding of hauora. Massey's Te Putahi-a-Toi School of Māori Knowledge provides a Māori perspective on COVID-19 and whanau health.

Tapu and healthful practices

The public health response to COVID-19 has centred on reducing physical contact and hygiene practices to reduce spread of infection. Tapu is another way that we can understand and implement healthful practices.

Maintaining balance in our hauora

The initial public health response to COVID-19 focussing on tinana (physical health) might make us feel temporarily out of balance. Using a Māori model of health and wellbeing, such as Te Whare Tapa Whā, can help us to consider our whole being.

Pūrākau about Tāwhirimātea explains respiratory issues

The COVID-19 illness includes respiratory symptoms. A Māori understanding of our connection to air can be sourced from pūrākau (narratives) about Tāwhirimātea, atua (primal energy source) of hau (wind and weather).

Time for a whānau ora check in?

Whānau have long been recognised as the crucial change agent for positive Māori development and for realising Māori health and well-being. Having an enforced period in our bubble presents an opportunity for us to reflect as a whānau and could be timely to conduct a whānau ora health check.