Making appointments
To see a doctor or nurse at your campus Student Health and Counselling Centre, you need to call to make an appointment.
Our appointments last for 15 minutes. If you feel your visit may take longer, we recommend you book a double appointment.
Sometimes you may be able to have a consultation with your doctor over the phone or by video call. You need to discuss this when you call to make the appointment.
Cancelling appointments
If you can't get to your appointment, please let us know at least two hours before your appointment time. You can do this by email or phone. If you don't let us know in advance, you will be charged a $10 fee.
After-hours care contact details
If you need to see a doctor urgently on an evening or weekend when your student health centre is closed, you need to visit your local after-hours healthcare provider. Contact details for after-hours clinics near the Massey campus in each city are given below.
You will have to pay a consultation fee for an after-hours appointment. If you have a Community Services Card, take it with you to reduce the cost.
If it is an emergency, call 111 for an ambulance.
Information about health centres around New Zealand is also available on the Healthpoint website.
Auckland after-hours contacts
Shorecare Urgent Care at Smales Farm
Address: AIA House, Smales Farm, 74 Taharoto Road, Takapuna, North Auckland
Hours: Open 24 hours every day
Phone: +64 9 4867777
Shorecare Urgent Care at Northcross
Address: 948 East Coast Road (at corner of Ōtehā Valley Road), Northcross, North Auckland
Hours: 8am to 8pm every day
Phone: +64 9 486 7777
Palmerston North after-hours contacts
City Doctors
Address: 22 Victoria Ave, Palmerston North
Hours: 8am to 8pm every day
Phone: +64 6 355 3300
Wellington after-hours contacts
The Accident and Emergency Medical Centre
Address: 17 Adelaide Road, Mount Cook, Wellington
Hours: 8am to 9pm every day
Phone: +64 4 384 4944
Healthline advice
If you are feeling unwell but are unsure if you should see a doctor, call Healthline on 0800 611 116 for advice.
Student health and counselling centres
Manawatū campus Student Health and Counselling Centre (Palmerston North)
- Hours
8.30am to 4.30pm weekdays.
- Phone
- Location
The health and counselling centre is located on level one of the Registry Building, Tiritea Road, Palmerston North.
Auckland campus Student Health and Counselling Centre
- Hours
8.30am to 4.30pm weekdays.
- Phone
- Location
The health and counselling centre is located on level two of Student Central.
Wellington campus Student Health and Counselling Centre
- Hours
8.30am to 4.30pm weekdays.
- Phone
- Location
The health and counselling centre is located on the third floor of the Student Services Building.
Healthcare for distance learners
- Location
Contact the campus health and counselling centre nearest you.