Making appointments and contacts for after-hours care Te tono wā me ngā wā tuwhene

To see a doctor or nurse at the student health centre, you need to make an appointment. If you need to see a doctor urgently on an evening or weekend, visit an after-hours health centre off campus.

after-hours care

Making appointments

To see a doctor or nurse at your campus Student Health and Counselling Centre, you need to call to make an appointment.

Our appointments last for 15 minutes. If you feel your visit may take longer, we recommend you book a double appointment.

Sometimes you may be able to have a consultation with your doctor over the phone or by video call. You need to discuss this when you call to make the appointment.

Cancelling appointments

If you can't get to your appointment, please let us know at least two hours before your appointment time. You can do this by email or phone. If you don't let us know in advance, you will be charged a $10 fee.

After-hours care contact details

If you need to see a doctor urgently on an evening or weekend when your student health centre is closed, you need to visit your local after-hours healthcare provider. Contact details for after-hours clinics near the Massey campus in each city are given below.

You will have to pay a consultation fee for an after-hours appointment. If you have a Community Services Card, take it with you to reduce the cost.

If it is an emergency, call 111 for an ambulance.

Information about health centres around New Zealand is also available on the Healthpoint website.

Auckland after-hours contacts

Shorecare Urgent Care at Smales Farm

Address: AIA House, Smales Farm, 74 Taharoto Road, Takapuna, North Auckland

Hours: Open 24 hours every day

Phone: +64 9 4867777

Shorecare Urgent Care at Northcross

Address: 948 East Coast Road (at corner of Oteha Valley Road), Northcross, North Auckland

Hours: 8am to 8pm every day

Phone: +64 9 486 7777

Palmerston North after-hours contacts

City Doctors

Address: 22 Victoria Ave, Palmerston North

Hours: 8am to 8pm every day

Phone: +64 6 355 3300

The Palms Medical Centre

Address: 445 Ferguson Street, Palmerston North

Hours: 8am to 8pm every day

Phone: +64 6 354 7737

Wellington after-hours contacts

The Accident and Emergency Medical Centre

Address: 17 Adelaide Road, Mount Cook, Wellington

Hours: 8am to 9pm every day

Phone: +64 4 384 4944

Healthline advice

If you are feeling unwell but are unsure if you should see a doctor, call Healthline on 0800 611 116 for advice.

Student health and counselling centres

Manawatū campus Student Health and Counselling Centre (Palmerston North)

Hours

8.30am to 5pm weekdays.

Location

The health and counselling centre is located on level one of the Registry Building, Tiritea Road, Palmerston North.

Auckland campus Student Health and Counselling Centre

Hours

8.30am to 5pm weekdays.

Location

The health and counselling centre is located on level two of Student Central.

Wellington campus Student Health and Counselling Centre

Hours

8.30am to 4.30pm weekdays.

Location

The health and counselling centre is located on the third floor of the Student Services Building.

Healthcare for distance learners

Location

Contact the campus health and counselling centre nearest you.