In an emergency
Phone 111 for an ambulance, the police or the fire service.
Then phone campus security on 0800 627 750. They will dispatch First Security to assist emergency services.
Campus Security 0800 number unavailable
The Campus Security number 0800 627 750 is currently unavailable. Please use the following alternative contact numbers, available 24 hours a day:
Albany campus
General assistance: 021 221 8935
Manawatū campus
Daytime assistance (7am to 5pm): 021 664 039
After-hours assistance (5pm to 7am): 021 985 347
Wellington campus
Halls assistance: 021 224 7926
General assistance: 021 223 4961
We don't yet know when the 0800 number will be available again. We apologise for any inconvenience.
Contact campus security
Campus security is available 24 hours a day, 7 days a week.
Phone campus security if you:
- are locked out of your accommodation
- feel unsafe
- need help exiting a car park
- notice odd behaviour from individuals.
Auckland campus security help desk
Location: IC2.06, Level 2, Innovation Complex Building (IC), Campus Access via Gate 1.
Email: estatesservicedesk-auckland@massey.ac.nz
Manawatū campus security help desk
Location: Room 1.41, Ecology Building, off Colombo Road.
Email: estatesservicedesk-manawatu@massey.ac.nz
Wellington campus security help desk
Location: Room 5E16, Level E, Block 5. Campus access via Entrance A.
Reporting incidents, health & safety concerns
If you see anything that could cause harm to someone's health, safety and wellbeing at Massey, you should report it.
Reporting sexual harm
You can make a disclosure or a formal complaint about an experience of sexual harm, as part of Massey's reporting process. You can also report the behaviour to the police.
Contact the police about a non-emergency
If you need the police and it’s not an emergency, contact the Community Constable at your local police station or phone 105.
Lost and found
If you have lost or found something on campus, contact your campus security team by phone or email or complete the lost property report form.
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