New information following the change in COVID-19 alert levels. massey.ac.nz/coronavirus

Log a Stream Fault

*** Use this form for services or processes that have worked in the past but no longer do. ***

***After clicking the submit button please allow the page to load as this can produce duplicate form submissions***

Affected User:

Please enter the Student ID or Staff Username of the affected user
Extension or Other Contact Number:
Please enter the extension of the affect user or an alternate number (if applicable)

Course Number

Please enter the course number of the affected course/s
Please describe the fault

Browser

Please advise which web browser you use to access stream (i.e Chrome, FireFox Safari)

Device Type

Please advise what device you are using for Stream (i.e Computer, Tablet, Phone)

***After clicking the submit button please allow the page to load as this can produce duplicate form submissions***

Email Address

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support


AskUs Self-Service to log a request online (staff)

Full contact details


Other ITS Information

IT Services Dashboard (staff)

Forms

FAQs

Policies

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey