Support services within Massey
Student health and counselling services
Students can access general practice medical services and free confidential counselling support on campus.
Student advocacy service
The student advocacy service in the Students' Association is independent from Massey. Student advocates can help you understand your options, rights and responsibilities, and help raise an issue or make a complaint.
Student care team
If you have been accused of engaging in sexual harm, the student care team can give you confidential information and advice about the misconduct process, and the support available to you.
The student care team can help you understand what your rights are, and work with you to identify your needs and ensure you are receiving appropriate support.
If you are living in Massey student accommodation and want to talk to someone, you can contact the Duty Manager or a residential assistant.
Contact your Massey accommodation duty manager
External support services
Safe to Talk sexual harm helpline
Call 0800 044 334
This service is available 24 hours a day, seven days a week.
This free service connects you to a trained specialist who can provide support and information about medical, emotional and behavioural issues related to sexual harm. They can speak over 40 different languages — ask for an interpreter when you call them.
Safe to Talk provides:
- advice from a trained specialist at any time, day or night, seven days a week
- answers to questions about sexual harm
- referral to specialists in your area
- information for family and friends wanting to help someone.
Need to Talk helpline
You can call or text this helpline free any time, 24 hours a day, seven days a week. Get support from a trained counsellor.
Call or text 1737
Free, confidential support, including suicide prevention support, available 24 hours a day, seven days a week.
Call 0800 543 354 or text 'help' to 4357
Sexual harm can be physical, verbal, visual or digital, such as emails or text messages. Consent for sexual activity must be freely and actively given.
You can get counselling support if you need help to work through and understand your problems.