If you have experienced sexual harm, you may want to talk to a trained professional about your experience, how you are feeling, and your options for reporting and support. You can do this confidentially through the following services.
Massey support services
Sexual harm can impact your ability to focus, attend class, and your motivation to study. There are a range of support services available within Massey to help you.
Student health and counselling services
Students can access general practice medical services and free confidential counselling support on campus.
Find more about the student health
Learn about counselling service
Student advocacy service
The student advocacy service in the Students' Association is independent from Massey. Student advocates can help you understand your options, rights and responsibilities, and help raise an issue or make a complaint.
Find out more about the student advocacy service.
Student care team
The student care team can provide confidential advice and information about reporting options and procedures. Email student care on studentcare@massey.ac.nz
Academic support
We can support you to make sure there is limited impact on your study and academic results. You don't need to tell your lecturers or tutors what has happened for us to help you.
Some of the things we can help you with include:
- giving you extra time to complete your work
- adjusting your grades
- special exam considerations
- support to access lecture material.
Email the Student Care team to have a confidential conversation about your academic needs on studentcare@massey.ac.nz
International student support
International students have the same rights, and can get the same support, as domestic students.
Visitors to New Zealand are protected by New Zealand laws. In New Zealand the laws relating to sexual harm apply to everybody, no matter how long they have been here.
Get support from our International Student Support Team.
External support services
Auckland services
HELP Auckland — support for sexual abuse survivors. You can talk to them 24 hours a day, seven days a week.
Call 0800 623 1700
Manawatū services, Palmerston North
ARCS Manawatū – Abuse and Rape Crisis Support.
Call +64 6 356 5868
Wellington services
Wellington HELP – support for anyone who has encountered sexual abuse or assault no matter their age, gender or sexual orientation.
Call +64 4 801 6655 and push '0' at the menu
Wellington Rape Crisis – providing support to women and gender diverse survivors of sexual violence.
Call +64 4 801 8973
Wellington Rape Crisis website
ACC's Find Support
ACC's Find Support programme helps you get ACC-funded support following sexual abuse or assault, in your time, on your terms. Or you can make direct contact with ACC's Sensitive Claims Unit.
Go to the Find Support website
Safe to Talk sexual harm helpline
Call 0800 044 334
This service is available 24 hours a day, seven days a week.
This free service connects you to a trained specialist who can provide support and information about medical, emotional and behavioural issues related to sexual harm. They can speak over 40 different languages — ask for an interpreter when you call them.
Safe to Talk provides:
- advice from a trained specialist at any time, day or night, seven days a week
- answers to questions about sexual harm
- referral to specialists in your area
- information for family and friends wanting to help someone.
Go to the Safe to Talk website
Lifeline helpline
Free, confidential support, including suicide prevention support, available 24 hours a day, seven days a week.
Call 0800 543 354 or text 'help' to 4357
Need to Talk helpline
You can call or text this helpline free any time, 24 hours a day, seven days a week. Get support from a trained counsellor.
Call or text 1737
Feeling unsafe?
If you feel unsafe, you can contact the following services.
New Zealand Police
If you are concerned for your immediate safety or the immediate safety of someone else you should contact the Police.
Call the Police on 111
Campus security
Campus Security maintains a 24-hour presence on campus to make sure you are safe and secure. They patrol all campuses, responding to emergency situations and coordinating First Aid responses.
Call Campus Security on 0800 627 750
Massey accommodation
If you are living in Massey Student Accommodation and want to talk to someone about the wellbeing, safety and academic support you can receive from the hall staff, contact your Hall Duty Manager or a Residential Assistant.
Related content
Understanding sexual harm & consent
Sexual harm can be physical, verbal, visual or digital, such as emails or text messages. Consent for sexual activity must be freely and actively given.
Reporting sexual harm
You can make a disclosure or a formal complaint about an experience of sexual harm, as part of Massey's reporting process. You can also report the behaviour to the police.
Independent support and advocacy services
Get free and confidential support with academic complaints or concerns, financial difficulties and tenancy issues.
