Academic support services , Ratonga taukoto mō te ako

Our support services are here to help you improve your academic writing and study skills.

As a Massey student you'll become an expert in more than the subjects you study. You'll also learn to work independently and develop skills like academic research and writing.

We can help if you need support in these areas. Book an appointment or come in and see us.

Centre for Learner Success

The Centre for Learner Success provides a range of free services to help you develop your academic writing and study skills. We work with students of all levels, studying on campus or online.

Our Learning Advisers and Writing Consultants can support you with an assignment, or help you improve your writing and study skills. Our consultants can see you one-on-one, or in a small group.

We can help you with:

  • written assignments, giving feedback on structure, focus, flow, style, presentation, use of sources, and referencing
  • assignment question interpretation
  • note-taking techniques
  • reading techniques
  • thinking critically
  • getting ready for exams
  • time management.

Our consultants are based on each Massey campus. You can book an appointment to see a consultant online or on campus.

Book an appointment with a Learning Adviser or Writing Consultant

Assignment pre-reading service

You can send us a draft assignment to review. We can give you feedback on how to improve your academic writing (structure, focus, style, presentation, use of sources and referencing).

Academic questions and answers (Q&A) forum

You can ask quick questions about study skills or academic writing on our Academic Q&A forum.

Open the Academic Q&A forum in Stream (login required)

Disability Services

Disability Services support students managing disability, impairment or health issues to participate and succeed at Massey. Support is available if you're studying on campus or by distance.

Some of the more common types of support provided are:

  • accessibility / getting around campus
  • alternative formats
  • accessing and participating in lectures, labs, studios, and contact courses
  • accessing specialist equipment or assistive technology
  • communicating with lecturers
  • connecting with other university services
  • meeting study demands and staying on track
  • guidance on applying for alternative test and exam arrangements

Find out how Disability Services can support you

Pacific student support

A Pacific Learning Adviser can help with any academic issues you’re having. The advisers offer:

  • help finding resources to use in your assignments
  • advice to improve your academic writing
  • guidance if you need an extension for an assignment
  • advice and support if you’re feeling stressed or overwhelmed
  • help for distance students
  • help using Stream.

Our Pacific Learning Advisers are based on each Massey campus.

We also have Pacific staff, advisers, tutors and deans in each of Massey's colleges who can help.

Read more about study support for Pacific students

Māori student support

We provide support and offer study advice to undergraduate, postgraduate, and doctoral level students through a variety of services.

Find out more about the Māori student support services

Subject librarian consultations

A librarian in the subject area you are studying can give you support with:

  • finding and managing information
  • using referencing tools, like EndNote or Zotero
  • Stream
  • research skills.

Our specialist librarians are based in the libraries on each Massey campus.

Book an hour-long appointment with a subject librarian

Academic advice service

Planning your study carefully will help you stay on track when it’s time to do your assignments and exams. Massey’s academic advice team can help you:

  • understand what you need to do to get your qualification
  • decide which courses are right for you
  • plan how much work to take on.

Discuss your options with an academic adviser

Where to find us

Centre for Learner Success

Auckland campus academic support services


The Centre for Learner Success is located on level 3 of the Campus Library.

Manawatū campus academic support services


The Centre for Learner Success is located on level 2 of the Student Centre.

Wellington campus academic support services


The Centre for Learner Success is located on the ground floor of the Campus Library.