Massey Business School staff

Dr Trish O'Sullivan staff profile picture

Contact details +6492136294

Dr Trish O'Sullivan LLB(Hons), MComLaw, PhD

Senior Lecturer

School of Accountancy

After working as a solicitor in commercial litigation for seven years, Trish joined Massey as a lecturer.  She completed a MComLaw with Honours at the University of Auckland in 1999 and completed a PhD at the University of Auckland in 2017.  Trish teaches in the areas of commercial and company law. 

 Trish’s areas of research include consumer law, intellectual property, employment law and corporate distress.  She has been admitted as a Barrister and Solicitor of the High Court of New Zealand.

Trish is a lecturer in Business Law in the School.

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Professional

Contact details

  • Ph: 64 (09) 414 0800 ext 43294
    Location: MBS 1.11, Massey School of Business
    Campus: Albany

Qualifications

  • Bachelor of Laws (Honours) - University of Canterbury (1988)
  • Master of Commercial Law - University of Auckland (1999)
  • Doctor of Philosophy - University of Auckland (2018)

Prizes and Awards

  • Name placed on the Dean of Graduate Studies' List in recognition of excellence when awarded PhD at the University of Auckland. - University of Auckland (2017)

Research Expertise

Research Interests

Commercial and Consumer Law

Thematics

21st Century Citizenship

Area of Expertise

Field of research codes
Commercial and Contract Law (180105): Corporations and Associations Law (180109): Law (180100): Law And Legal Studies (180000)

Keywords

Commercial and Consumer Law, On-line contracts and transactions.

Research Outputs

Journal

O'Sullivan, P., & Sims, A. (2024). A RIGHT TO REPAIR FOR NEW ZEALAND?. Competition and Consumer Law Journal. 30, 1-1
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, P. (2023). Unsubstantiated Representations under the Fair Trading Act 1986 - Commerce Commission Enforcement Bites. New Zealand Law Journal. , 233-237
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2022). Protecting the Consumer by Fighting Fake and Manipulated Online Reviews. Competition and Consumer Law Journal. 29(1), 65-77 Retrieved from https://search.informit.org/doi/10.3316/agispt.20221004075285
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, P. (2019). A Review of Consumer Law Policy Principles and Online Shopping Vulnerabilities – do the OECD guidelines help?. New Zealand Business Law Quarterly. 25(1), 3-16
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T., & Tokeley, K. (2018). Consumer Product Failure Causing Personal Injury Under the No-Fault Accident Compensation Scheme in New Zealand - a Let-off for Manufacturers?. Journal of Consumer Policy: consumer issues in law, economics and behavioral sciences. 41(3), 211-277 Retrieved from https://link.springer.com/article/10.1007/s10603-018-9383-2
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2016). The definition of 'consumer' - will the real 'consumer' please stand up. Competition and Consumer Law Journal. 24(1), 23-47
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2016). Developing an online dispute resolution scheme for New Zealand consumers who shop online—are automated negotiation tools the key to improving access to justice?. International Journal of Law and Information Technology. 24(1), 22-43 Retrieved from http://ijlit.oxfordjournals.org/content/early/recent
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2014). Online shopping terms and conditions in practice: Validity of incorporation and unfairness. Canterbury Law Review. 20, 1-21
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2014). Extended warranties. New Zealand Law Journal. June, 187-189
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2013). Online shopping and consumers — the impact of ‘contract on dispatch’ terms. Competition and Consumer Law Journal. 21, 186-204
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2013). Online shopping and consumers - is conduct more important than communication in contract formation?. New Zealand Business Law Quarterly. 9, 95-110
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2011). Consumer law reform and extended warranties - keep it simple. Competition and Consumer Law Journal. 19(2), 110-126
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2010). The exclusion of consumer rights in online auctions - Is an online auction really an auction at all?. New Zealand Business Law Quarterly. 16(4), 363-372
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2009). The no asset procedure. The New Zealand Law Journal. (11), 414-416
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2008). The sale of goods act 1908: Rules for passing of property in specific goods. One hundred years on - have the rules stood the test of time?. New Zealand Business Law Quarterly. 14(3), 190-198
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2003). Psychological damage in employment: Is a claim based solely on contract the best cause of action?. New Zealand Business Law Quarterly. 9(4), 347-361
[Journal article]Authored by: O'Sullivan, P.
O'Sullivan, T. (2001). Receiver's duties in New Zealand: Statutory Impact on the common law rules. Insolvency Law Journal. 9(4), 194-203 Retrieved from http://trove.nla.gov.au/version/167133654
[Journal article]Authored by: O'Sullivan, P.

Book

O'Sullivan, P. (2018). Enforcement and Effectiveness of Consumer Law in New Zealand. In H-W. Micklitz, & G. Saumier (Eds.) Enforcement and Effectiveness of Consumer Law. (pp. 415 - 432). Cham, Switzerland: Springer International Publishing AG
[Chapter]Authored by: O'Sullivan, P.
O'Sullivan, T. (2014). E-commerce. In K. Tokeley (Ed.) Consumer Law in New Zealand. (pp. 479 - 494). Wellington, New Zealand: LexisNexis
[Chapter]Authored by: O'Sullivan, P.

Thesis

O'Sullivan, T. (2017). Online shopping: Pearls and pitfalls for the New Zealand consumer - how to increase consumer protection and confidence. (Doctoral Thesis, The University of Auckland) O'Sullivan, T. (2017). Online shopping: Pearls and pitfalls for the New Zealand consumer - how to increase consumer protection and confidence. (Doctoral Thesis)
[Doctoral Thesis]Authored by: O'Sullivan, P.

Conference

OSullivan, P., & Sims, A. (2022, December). “A Right to Repair for New Zealand?”. Presented at Australasian Consumer Law Roundtable,. Victoria University, Wellington.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2017, November). Consumer law policy and vulnerabilities in online shopping. Presented at Austarlaisin Consumer Law Roundtable. The University of Adelaide.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2017, June). Manufacturer liability for personal injury caused by product failure in New Zealand – where is the manufacturer responsibility under the no-fault accident compensation system?. Presented at Product Safety, Consumer’s Health and Liability Law Conference held at the University of Laval, Quebec City on 8 and 9 June 2017. Quebec City, Quebec, Canada.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2015, September). Online shopping terms and conditions in practice: Validity of incorporation. Presented at University of Auckland Business School PhD Conference 2015. Auckland, New Zealand.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2015). Exploring online dispute resolution (ODR) options for New Zealand consumers who shop online. (pp. 4 - 4). , The 15th International Association Consumer Law Association Conference
[Conference Abstract]Authored by: O'Sullivan, P.
O'Sullivan, T. (2014, May). Online shopping and consumers – A review of New Zealand and Australian website methods of Incorporation of Terms. Presented at Teaching Consumer Law in a Virtual World Conference, University of Houston Law Center. Mexico, United States of America.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2014, February). Incorporation of terms in online shopping contracts: The importance of notice and unfair terms legislation for consumers. Presented at The Tenth International Conference on Technology, Knowledge and Society. Madrid, Spain.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2013). Incorporation of Terms into online shopping contracts - pitfalls for consumers. , 13th Annual Hawaii International Conference on Business
[Conference Abstract]Authored by: O'Sullivan, P.
O'Sullivan, T. (2013, July). Incorporation of terms in online shopping contracts - are terms which state when the contract is made beneficial for consumers?. Presented at 14th International Association of Consumer Law Conference. Sydney, Australia.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2013, May). Incorporation of terms into online shopping contracts: Pitfalls for consumers. Presented at 13th International Annual Conference on Business. Honolulu, Hawaii.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2012, July). Online shopping and consumers: Is conduct more important than communication in contract formation?. Presented at Australian Law Teachers Association [ALTA] Annual Conference: Legal Education for a Global Community. Sydney, NSW, Australia.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2012). Online shopping and consumers: Is conduct more important than communication in contract formation?. In Australian Law Teachers Association [ALTA] Annual Conference: Legal Education for a Global Community: Programme and Abstracts, Australian Law Teachers Association [ALTA] Annual Conference: Legal Education for a Global Community Australia: The University of Sydney
[Conference Abstract]Authored by: O'Sullivan, P.
O'Sullivan, T. (2012, November). Online shopping contracts and consumers: Incorporation of terms which state when the contract is made. Presented at 7th Australia - New Zealand Consumer Law Roundtable. Melbourne, VIC, Australia.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2011, December). The Consumer Law Reform Bill and extended warranties-good but not good enough?. Presented at 6th Australasian Roundtable of Consumer Law. Wellington, NZ.
[Conference Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2011). Extended warranties – What consumers really need to know. Poster session presented at the meeting of 66th Annual Australasian Law Teachers Association Conference. Brisbane QLD
[Conference Poster]Authored by: O'Sullivan, P.
O'Sullivan, T. (2005). A wife's guarantee: What's it worth to a bank?. (pp. unpaged - unpaged). , 2nd International Business Research Conference Melbourne, VIC: World Business Institute
[Conference Abstract]Authored by: O'Sullivan, P.

Other

O'Sullivan, P. (2021, December). Research seminar: Protecting the Consumer by Fighting Fake and Manipulated Online Reviews. In Massey University Staff and Post Grad Students. Presented at Massey University, Auckland. : Albany School of Accountancy Research Seminar Series: Massey University.
[Oral Presentation]Authored by: O'Sullivan, P.Contributed to by: O'Sullivan, P.
O'Sullivan, T. (2011). Consumer law reform in respect of extended warranties - keep it simple. Presented at Albany campus, Auckalnd, New Zealand.
[Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2010, May). The exclusion of consumer rights in e-auctions: Is an e-auction really an auction at all?. Presented at Massey University, Albany Campus, Auckland, New Zealand.
[Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2009). Insolvency and no asset debtors - The impact of the no asset procedure. Presented at Auckland, New Zealand.
[Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2008). The Sale of Goods Act 1908 passing of property rules for specific goods: Time for reform after 100 years?. Presented at Albany, Auckland, New Zealand.
[Oral Presentation]Authored by: O'Sullivan, P.
O'Sullivan, T. (2005, October). A wife's guarantee in respect of her husband's borrowing: What's it worth?. : Massey University, School of Accountancy.
[Oral Presentation]Authored by: O'Sullivan, P.

Teaching and Supervision

Teaching Statement

Commercial Law and Law of Business Organisations

Media and Links

Media

  • 27 Oct 2023 - Newspaper, Online
    Companies must be brought to heel on e-waste
    The Herald article - Opinion page A15
  • 26 Oct 2023 - Radio
    Is it time for NZ to have a Right to Repair?
    Radio NZ Interview on Nights – 10.20pm 26 October 2023 (9 minutes)
  • 26 Oct 2023 - Radio
    Kiwis Deserve a Right to Repair their Appliances
    Radio NZ News Page
  • 26 Oct 2023 - Magazine
    Many products are easier to throw away than fix
    Article promoting a right to repair for NZ Consumers in The Conversation