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Dr Wayne Macpherson staff profile picture

Contact details +64 (06) 356 9099  ext. 85767

Dr Wayne Macpherson DBA, MCom, CA, BBS

Senior Lecturer

School of Management

Director of Master of Management

Massey Business School - Deputy PVC's Office

I have comprehensive knowledge and extensive experience gained from tertiary-level instruction, practice-based research, and employment in major Japanese industrial corporations in Japan over the past 25 years. Born and raised in Palmerston North, I have recently returned home, and to Massey. conduct research into sustainable business excellence for diffusion of knowledge and practice into New Zealand industry and the economy. My major objectives include providing practical management-education; developing beneficial collaborative ties between academia and the local  business; and, continuing research into sustainable business excellence.


Contact details

  • Ph: DDI 06-951-8767
    Location: 2.01, BSC
    Campus: Manawatu


  • Doctor of Business Administration - Massey University (2013)
  • Master of Commerce - Kyushu Sangyo University (1994)
  • Certificate in Arts - Massey University (1992)
  • Bachelor of Business Studies - Massey University (1992)

Research Expertise

Research Interests

The origin of ‘lean’ sits with kaizen in Japan, a long established, deeply held and culturally rooted commitment to continuous improvement in the workplace. My research began with the examination of kaizen in domain name companies in Japan. In particular the transfer of kaizen, complete with all its antecedent variables, from one generation to another was explored through doctoral research. That research recognised that the visible tools and techniques of either kaizen (in Japan) or lean (in New Zealand and elsewhere across the Anglosphere) present only a superficial understanding of the phenomena itself. In Japan kaizen was found to be underpinned by a complete array of cultural, spiritual and philosophical beliefs, understandings and commitments. Despite numerous research contributions to the fields of business excellence, continuous improvement, and process engineering such parallels across the Anglosphere are yet to be observed. One example of this very dichotomy is provided by the translation into English of Ohno’s “The Toyota Production System”. The original (in Japanese) was found to bear little resemblance to the subsequent publication consumed by English speaking industrialists. Yet those same industrialists have adopted the Toyota Way with little hesitation. 


Ongoing research is designed to understand the relationship between the visible tools and techniques and the underpinning organisational culture in both Japan and the Anglosphere, in particular New Zealand. Outputs from my research are expected to better inform management of the actual attributes of kaizen, and recognise that the gains from the implementation of lean are likely to be short-lived. Therefore, extending the impact of lean on business performance, in a strategic sense, remains a critical objective of this research. 



Resource Development and Management

Area of Expertise

Field of research codes
Business and Management (150300): Commerce, Management, Tourism And Services (150000): International Business (150308): Organisational Planning and Management (150312): Quality Management (150313)


Japan, kaizen, quality management, strategy, sustainability

Research Projects

Summary of Research Projects

Position Current Completed
Project Leader 0 2

Research Outputs


Tretiakov, A., Felzensztein, C., Zwerg, AM., Mika, JP., & Macpherson, WG. (2020). Family, community, and globalization: Wayuu indigenous entrepreneurs as n-Culturals. Cross Cultural and Strategic Management. 27(2), 189-211
[Journal article]Authored by: Macpherson, W., Tretiakov, A.
Macpherson, WG., Lockhart, JC., Kavan, H., & Iaquinto, AL. (2018). Kaizen in Japan: transferring knowledge in the workplace. Journal of Business Strategy. 39(3), 40-45
[Journal article]Authored by: Kavan, H., Lockhart, J., Macpherson, W.
Macpherson, WG., Iaquinto, AL., & Jannicelle, V. (2017). Finance-oriented directors and crisis management: Blissful ignorance in the hospitality industry?. Journal of Hospitality and Tourism Management. 32(C), 82-88 Retrieved from
[Journal article]Authored by: Macpherson, W.
Macpherson, WG., & Lockhart, JC. (2017). Understanding the erosion of US competitiveness: Managed education and labor in Japanese “corporate castle towns”. Journal of Management History. 23(3), 315-336
[Journal article]Authored by: Lockhart, J., Macpherson, W.
Macpherson, WG., Lockhart, JC., Kavan, H., & Iaquinto, AL. (2015). Kaizen: a Japanese philosophy and system for business excellence. Journal of Business Strategy. 36(5), 3-9
[Journal article]Authored by: Kavan, H., Lockhart, J., Macpherson, W.
Macpherson, WG., Lockhart, JC., Kavan, H., & Iaquinto, AL. (2015). An examination of kaizen drift in Japanese genba. Kindai Management Review. 3, 63-74
[Journal article]Authored by: Kavan, H., Lockhart, J., Macpherson, W.


Macpherson, WG. (2013). An examination of Kaizen drift in Japanese Genba: Implications for business in the anglosphere. (Doctoral Thesis, Massey University, New Zealand)
[Doctoral Thesis]Authored by: Macpherson, W.


Zhang, L., Lockhart, JC., & Macpherson, W.A Content-Analysis Based Literature Review on Reshoring Case Studies. . Ho Chi Min City, Vietnam
[Conference Paper]Authored by: Lockhart, J., Macpherson, W.
Felzensztein, C., Macpherson, W., Mika, JP., & Tretiakov, A.Regional Indigenous entrepreneurship: A South-to-South exploratory comparison. . Lima, Perú
[Conference Paper]Authored by: Macpherson, W., Mika, J., Tretiakov, A.
Macpherson, W., Iaquinto, A., & Jancenelle, V. (2018, October). Gender, Crisis Management and Firm Performance: The Case of the Hospitality Industry. Presented at 2018 Midwest Academy of Management Annual Conference. St. Louis.
[Conference Oral Presentation]Authored by: Macpherson, W.
Iaquinto, AL., Jannicelle, V., & Macpherson, WG. (2017, June). Finance-oriented directors and crisis management: Blissful ignorance in the hospitality industry?. Presented at The10th Asia Academy of Management Conference,and the 10th Taiwan Academy of Management Conference. Kitakyushu, Japan.
[Conference Oral Presentation]Authored by: Macpherson, W.
Macpherson, WG., Lockhart, JC., Kavan, H., & Iaquinto, AL. (2016, December). The transference of Kaizen across generations in the Japanese workplace. Presented at 11th International Conference on Business, Economics, Social Science & Humanities. Osaka, Japan.
[Conference Oral Presentation]Authored by: Kavan, H., Lockhart, J., Macpherson, W.

Consultancy and Languages


  • Japanese
    Last used: Daily
    Spoken ability: Excellent
    Written ability: Average

Teaching and Supervision

Teaching Statement

Previously, I held the position of Assistant Professor at a Japanese university, as well as adjunct lecturer instructing in international management, business, cross-cultural studies, and international affairs. Currently, I teach 152.702 Advanced Strategic Management in the School of Management.

Courses Coordinated

Summary of Doctoral Supervision

Position Current Completed
Co-supervisor 2 0

Current Doctoral Supervision

Co-supervisor of:

  • Lei Zhang - Doctor of Philosophy
    Offshoring and reshoring phenomenon: Drivers and decision-making process

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