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Study health services navigation for a meaningful career
With a Massey Bachelor of Health Science (Health Services Navigation), you’ll get an in-depth knowledge of health and disability services and systems, policy, practice and contexts.
- Undergraduate, NZQF Level 7
- 3 year(s) full-time. Available part-time.
Do you want a role helping people to get better access to services and treatment? Do you want to help those living with long-term conditions, impairment and disability with their access to health, education and disability services? If so, then the Bachelor of Health Science (Health Services Navigation) is the degree for you.
This programme gives you the opportunity to study current health care and disability systems. It looks at how individuals, families and professionals can be more involved in holistic person-centred care.
You’ll learn about the roles of navigators, connectors and coordinators. You will also learn about the jobs of brokers, case managers, counsellors and key health and disability professionals.
This major adopts a systems approach to reduce barriers to support and care for those who use health and disability service systems. It will also equip you to critically consider important national and international policies.
Help others make the most of their lives
You’ll learn theories and practice to help people achieve their health-related goals while navigating health and disability systems. Our graduates work to facilitate change both in individuals and their community or work environments.
Study to suit your lifestyle
Massey’s Health Services Navigation major is available by distance. So you can study wherever you live, whether in New Zealand or overseas. You can also fit part-time study in around your career and other lifestyle commitments.
Careers and further study
Health services navigation involves advocacy, case management and other careers. You could work in various areas. such as corrections, mental health, disability, education, public health, exercise and sport or rehabilitation.
Caeers could be in the health or disability system, either in the community not-for-profit sector, for non-governmental agencies, ACC (Accident Compensation Corporation) or vocational rehabilitation providers.
The Bachelor of Health Science (Health Services Navigation) can lead you to many rewarding careers. The demand for qualified health services navigators is rising and you could find work in:
- community programmes
- case work/case management
- services for people with intellectual and developmental conditions
- services for people with age-related conditions
- advocacy and human rights
- policy development
- rehabilitation or disability research.
All students must meet university entrance requirements to be admitted to the University.
There are no specific entry requirements for this programme, outside of university admission regulations.
English language requirements
To study this programme you must meet Massey University's English language standards.
Prior learning, credit and exemptions
For information on prior learning, exemptions and transfer of credit or other questions:
- review the Recognition of Prior Learning regulations
- contact us through the Enquire button on this page.
If you do not have the entry requirements
English language and foundation courses
If you need help with your English language skills before you start university, we have courses and programmes that may help.
- English Language Proficiency
- Foundation Certificate in Academic English
- Foundation Certificate in Advanced Academic English
- Full Foundation - Certificate in Foundation Studies
If you need to do a course before you start your programme, there may be options for you in Summer School.
Courses and planning
- Compulsory courses – 180 credits
- Compulsory course selection – 30 credits
- Major courses – 120 credits
- Electives from Schedule C – 30 credits
Ensure that overall, you have:
- Not more than 165 credits at 100 level
- At least 75 credits at 300 level
Courses for this specialisation
|115212||Fundamentals of Leadership and Teamwork||15|
|147201||Issues in Rehabilitation||15|
|147202||Mental Health Promotion||15|
|147303||Case Management and Rehabilitation Counselling||15|
|147304||Health Services Navigation||15|
|147317||Disability in Society||15|
|231308||Health Promotion Advocacy||15|
Planning your programme
If you study full-time, you’ll take eight 15-credit courses each year.
Make sure you choose 147.102 Whakapiri: Engagement in Mental Health and Addiction Work in your first year because it is the pre-requisite for one of your 200-level compulsory major courses.
About this major
To complete the Health Servixes Navigation major in the Bachelor of Health Science you must pass 120 credits in specified areas.
Please note that some courses are available on campus, but the major itself (as a whole) is not.
Fees and scholarships
Fees and finance
Fees, student loans and free fees scheme
Your tuition fees may be different depending on the courses you choose. Your exact fees will show once you have chosen your courses.
There will also be some compulsory non-tuition fees and for some courses, there may also be charges for things such as study resources, software, trips and contact workshops.
- Get an estimate of the tuition fees for your qualification
- View a list of non-tuition fees that may be payable
Already know which courses you're going to choose?
You can view fees for the courses that make up your qualification on the course details pages.
Student loans (StudyLink) and Fees Free scheme
You may be eligible for a student loan to help towards paying your fees.
The New Zealand Government offers fees-free tertiary study for eligible domestic students. Find out more about the scheme and your eligibility on the Fees Free website. To use the site's eligibility checking tool, you will need your National Student Number.
Current and returning Massey students can find their National Student Number in the student portal.
A good fit if you:
- seek to advocate for accessible and inclusive communities and health and disability services and policies
- care about health and wellbeing
- are a problem-solver.
Meet our lecturers
Dr Gretchen Good is passionate about improving the lives of those who live with health conditions, impairments and disability by influencing those who work with them. She believes disability is socially created by barriers such as those in the built environment and attitudes. Studying issues such as disability and health services navigation is an opportunity to help create a more inclusive society.Dr Gretchen Good
Senior Lecturer, School of Health Sciences
Accreditations and rankings
Massey University is ranked in the top 300 universities in the world and fourth in New Zealand in the subject area of public health by the ShanghaiRanking's Global Ranking of Academic Subjects.
Key information for students
Compare qualifications and academic information across different New Zealand institutions.
Review this important information before you apply for this programme. This gives you full details of the rules and regulations about what you need to study and what you must achieve in order to graduate with this qualification. That includes structure, courses and requirements. These regulations should be read in conjunction with all other Statutes and Regulations of the University including the below.
Applying and enrolling
Applying for the programme
Check you are ready
If you are ready to apply, have a look at our application checklist. It will help you get prepared with what you need. Please also check the entry requirements carefully before you apply.
Choose your programme and click on Apply now
You will apply for the programme using the Apply now button on this page. You’ll also choose your specialisation (major, subject or endorsement) if applicable.
Some programmes have additional requirements such as the submission of a portfolio or CV. Click on Apply now and you will be able to submit those documents as part of the application process.
Receive and accept an Admission Offer of Place
You will receive an Admission Offer of Place when you have been accepted into the programme. You need to accept this before you can enrol in your courses. International students also need to pay their fees at this point.
Enrolling in courses
You’ll then get access to your own student homepage (also known as the student portal). This is where you can enrol in courses. Any updates on your application or enrolments will also be on your student homepage. Make sure you check this regularly.
When you choose courses, ensure you check for any requirements that apply including:
- prerequisites (courses you have to do before the one you are enrolling in)
- corequisites (courses you have to do at the same time as the one you are enrolling in)
- restrictions (courses that you cannot enrol in if you are completing or have completed another identified similar course)
- location – for instance some distance-based courses still have an on-campus element, so double check that the way the course is taught is suitable for your situation.
Each of our courses has its own webpage where you can find this information. You can use our course search to find course pages.
More information on courses is in the ‘Courses for this programme’ section on this page.
You can find information on application due dates and semester dates on the key dates page.
We look forward to welcoming you to Massey!
If you have any questions, contact us through the Enquire button on this page.
What are courses and credits?
What are courses and credits?
Each Massey programme is made up of courses (in some tertiary institutions they are called ‘papers’).
You will have some compulsory courses and some you can choose from.
Each course is worth a certain amount of credits (often 15 credits, but this does vary). You must gain a set number of credits to be able to graduate from this programme.
There may also be some rules about which courses you need to pass to progress to the next year, or stage, of your study (known as progression). There are also courses you must pass to graduate with a specialisation.
- See the ‘Courses for this programme’ section for the list of courses.
- Courses search
Understanding course numbers
The first three digits of our course numbers show you which subject the course is about.
The second three digits show you the level and course ID number. For instance:
- sub-degree courses are '0' (i.e. xxx.0xx)
- undergraduate study begins at 100-level, (i.e. xxx.1xx)
- as you progress through 200- and 300-level courses this number changes to 2 and 3 respectively. The higher the number that starts the second three digits, the higher the level of study
|Subject area||Level||Course ID number|
Electives are courses that are not compulsory. Certain guidelines are usually provided on courses you may take. Elective courses contribute to the programme, but not to your major or specialisation.
Workload and time management
Use this tool to help determine how much time you will need each week to complete your studies.
For returning students, there may be changes to the majors and minors available and the courses you need to take. Go to the section called ‘Transitional Provisions’ in the Regulations to find out more.
In some cases the programme or specialisation you enrolled in may no longer be taking new enrolments, so may not appear on these web pages. To find information on the regulations for these programmes go to the Massey University Calendar.
Please contact us through the Enquire button on this page if you have any questions.
Scholarships and awards
There are a number of scholarships available for new and current students. They could relate to your situation, achievement or interest.