New information following the change in COVID-19 alert levels.

Master of Quality Systems

Key facts

  • Available at Auckland
  • Available for international students studying in NZ

A unique qualification

Massey University offers the only quality management tertiary qualifications in Australasia.

What is it like?

Find out more about entry requirements, fees and courses in the planning section.

The Master of Quality Systems is unique in New Zealand. The only graduate-level tertiary academic qualification in quality management throughout New Zealand and Australia, it will give you a career advantage in seeking positions related to quality management.

Gain from our experience

Massey staff have been teaching, training, consulting and researching in this area for over 25 years giving us a wide base of knowledge and experience across a range of sectors.

What will you learn?

This programme focuses on developing critical awareness of and expertise in the following areas:

  • Quality management and its component aspects (inspection, quality control, assurance and continual improvement).
  • Contemporary quality thinking and methods including ISO systems, statistical thinking, systems thinking, Business Excellence, lean and six sigma improvement.
  • The application of management theory to quality systems
  • Ability to conduct self-directed research in an aspect of quality management theory or practice
  • Research methods
  • Management of people undertaking quality projects and the people-related aspects of quality programme implementation

Topics you will study include quality management, statistical methods for quality and six sigma performance improvement, service quality, quality in human resource management and supply chain systems analysis. You will learn how to undertake in-depth research, followed by your own in-depth research (thesis) on an area of interest to you.

Lecturer expertise

You will benefit from your lecturers’ real-world experience and continual involvement in research and academic debate around key quality issues. Award-winning, they are widely published in key international journals, including a staff member who is an associate editor of the international journal Total Quality Management and Business Excellence.  Their experience includes senior roles in industries as varied as oil and gas, engineering, IT, the electrical utility industry, project management, nursing, health care, primary industries and of course quality assurance. 

Contemporary, relevant learning

You will gain an in-depth insight into the most recent thinking and related approaches in this area.

The Master of Quality Systems gives you a comprehensive understanding of the various functions that coexist and interrelate in a quality-systems oriented organisation. You will learn the tools and techniques used within the context of management and leadership of modern organisational systems.

Take less of your time

The Master of Quality Systems is a 180 credit programme. What this means is that you can complete this qualification in 1.5 years of full-time study. The 180 credits incorporate the postgraduate diploma-level qualification, which is a possible exit point after 120 credits are obtained. If you study part-time the qualification takes between 2.5 and five years.

Study from wherever you are

This programme is available via distance learning meaning that you can fit study towards this qualification around your work and lifestyle commitments.


This programme is endorsed by the New Zealand Organisation for Quality (NZOQ) and the UK Chartered Quality Institute (CQI)

A good fit if you:

  • Are working in a quality or business improvement role and would like to move into a more senior role
  • Have a bachelor’s degree and wish to progress your knowledge of quality systems theory and practice
  • Are an aspiring researcher, consultant or trainer in quality or business improvement areas
Kasey Kime
Master of Quality Systems (with Distinction)
Graduated in 2010
Regulatory Analyst Australasia - Life Sciences Solutions

“I loved the fact the programme was applied and allowed you to pursue a particular area of interest…”

I was a previous student at Massey University (MPhil in Microbiology), so I thought it was a great place to continue my studies. Massey was the only university programme available for Quality Systems at the time.

I loved the fact the programme was applied and allowed you to pursue a particular area of interest. For me, that interest area was quality risk management. Each assignment could be directly applied to my job which enabled me to improve my work performance at the same time as learning new skills. I also really enjoyed the statistics papers which really helped me understand how to clearly and best display data.

As a Regulatory Affairs professional I need a sound grounding in both science and quality systems. The subjects covered in the Master programme have really enhanced my understanding of quality systems and my ability to critically analyse and improve those systems. Learning to become a “critical thinker” has helped me immensely.

I would highly recommend the Masters of Quality Systems to anyone planning a career as a Quality Manager or Quality Specialist. It’s a great course.


Every organisation has a ‘quality manager’, someone who is responsible for one or more of areas like

  • inspection
  • quality control
  • quality assurance
  • quality management
  • continuous improvement

You could be employed in a huge range of industries and professions, including manufacturing, services, health care, local government, construction and the defence force.

Many graduates of the MQS quickly move into senior positions in the same or different organisations. Some have gone on the advanced study such as PhD.

Earn more

A 2017 Ministry of Education publication The post-study earnings and destinations of young domestic graduates, found that in New Zealand:

  • Young master’s graduates earn more than one and a half times more than the national median (five years after study)
  • Earnings and employment rates increase with the level of qualification completed
  • Five years after completion, the median earnings of young master’s graduates are 15% higher than for those with a bachelor’s degree.

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